1 reviews | Active since Member
I am highly disappointed regular customer at the security at Clicks Trade Route Mall and the Nightguard that Clicks staff called in for me.
That not only accused me of *****ing but intimidated me on the 23/05/24 into admitting that I stole vitamin tablets, knowing that they beep machine malfunctions.
The staff of Clicks insisted that Clicks will always have a sticker on they're pills, victimizing me why there's no sticker on my medication box but it's over the counter medication, I explained to the staff 1 my medical aid paid and that I paid cash for the other.
2 Clicks staff and 5 Nightguards with guns demanded that I admit to guilty and that I must apologize and pay R300 for the tablets I already purchased and used for a week, they further refused to count the tables to verify my statement as there's 60 tablets in a pack, I was told I could have thrown it out in their store, I calmly asked them to view the footage and to my surprise there's No camera footage Clicks staff Refilwe said I know there's no cameras there. I was harassed till about 6 from 4:30
They took my tablets that I paid for and told me to go find my slip and return back to the store the following day. On my way out Thank God the beeper went off again I immediately returned back to Refilwe saying how possible is this, you took my tablets from my but the beeper is still going off? instead of apologies the 2 Clicks staff members Refilwe and the security lady at the door shouted at me I'm deliberately doing this, how do I set off Clicks beeper for item I already purchased!
Further more Clicks staff had no proof of me *****ing, they didn't find not 1 fact of proof that
1) anyone in the store saw me *****ing 2) no footage 3) they refused to count my tablets 4) they didn't go check they stock to verify on their system 5) they didn't check properly on my rewards club card to track my purchase 6) the security lady at Clicks door didn't double check if the tablets they accused me of was what triggered the beeper 7) they retained me in their office for 1 and a half hours integrating me the two Clicks Staff and 5 Nightguard staff armed 8) the next day the 2 Staff members of Clicks and about 3 of Nightguard staff returned to my place of work, to continue intermediating and publicly embarrass me and humiliate me in front of my colleagues and manager calling me a ***** and a lair and in the presence of our clients 9) the lady at Nightguard came back to my place of work on the 24/05/24 time around 12:40 to say I should return to Clicks the police is there and looking for me.
Safe to say that they just lost a valuable customer and I will take matters further. They seemed very confident in accusing me of something I DID NOT DO.
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