Very poor quality Cloud 9 beds

I have purchased a lot of linen from Cloud 9 over the past 10 years .. I’m Very disappointed with the last two inner King duvets … they are releasing fluff in huge amounts and causing a mess …we are not using it and want it collected and refunded . It’s absolute junk .. for some reason the quality has deteriorated.It’s not the quality I used to get . I have pictures of the mess it has caused . I’m very very disappointed and won’t be buying from this company again .