Repeated Attempts to Address Product Issues

This is now the third and, ultimately, final attempt to bring my concerns regarding C*****'s Butro product to the company's attention. Despite raising this issue multiple times before, it appears to have fallen on deaf ears, or cost reduction is of more importance. The core issue lies with Butro itself. It appears that C***** may have attempted to reduce costs or alter the raw materials in their formulation, which has significantly compromised the product's quality. Butro has become extremely difficult to spread, making it unsuitable for simple snacks such as Provita with a bit of Butro and peanut butter. In practice, it is nearly impossible to achieve a satisfactory spread. Furthermore, once Butro is app**** to bread, rolls, or similar items, it begins to develop a shiny, oily appearance within 10 to 15 seconds. This suggests that the product is breaking down and reverting to a liquid state. Attempting to spread any additional topping over this oily surface is futile, as it simply slides off whatever you are preparing. A few years ago, I encountered the same issue. At that time, I was contacted and informed that C***** had changed the formula but would be reverting to the original version due to numerous customer complaints. Unfortunately, it now seems as though the company is disregarding customer feedback and has returned to producing a product that quickly turns into an oily or slimy substance when exposed to air. Given these ongoing issues and lack of response, I have decided to switch to genuine butter instead.