Club Med is totally overrated

I booked a week at the Seychelle Island with Club Med. This was an all-inclusive package (flights, all meals and all drinks. The service was terrible as you can see from my report below. 1. At Victoria airport (Seychelles) I handed luggage which was dry to CM representative. When I received it at the resort it was wet and so was some of my clothes in it. 2. It was raining when we arrived at the airport. They didn’t have umbrellas either in the vehicles that transported us nor at their harbour offices. 3. The harbour offices looked very low class and no assistance to person walking with a cane. 4. We arrived at the resort harbour around 21:30 which was on schedule. When we disembarked at the resort harbour and an envelope was given with the instruction that your room tag was in it and that if we hurry up, we might get something to eat at the dining facility. There were no directions given and as it was dark and still pouring down, we didn’t have an idea where to go. Eventually we found reception and with soaking wet clothes we were told that there was no more food, and that the dining facility is closing in a few minutes. 5. We still didn’t have a clue where our room was and after asking around someone assisted us. They said that food will be sent to our room. 6. At the room we received the food they sent us. 2 Bread rolls with polony on it, a pear and a miniature banana. I thought by myself: Is this what I am getting for R52000 for the week and this after I have been travelling most of the day. 7. The room and facilities were good. 8. The quality of food was good. 9. Most of the staff is not English proficient and all announcements and entertainment are in French. Therefor we felt as not understanding French we excluded the whole week. 10. Except for one night the other theme nights were very watered down. 11. The information on the CM app is also incorrect and not up to date. 12. The 10-minute return boat trip to Victoria cost us €42 per person. We felt as being held hostage at the resort island. Also, no map of Victoria was given to us as promised. 13. The shop at the resort is very limited and is overpriced. 14. Staff is standing around and on their cell phones (definitely not work related). 15. When telling management about my experience more effort was put to change my view rather than to address the core problems that I had. Leaving a bottle of champagne in the room was also insensitive as I do not consume spirits. 16. Representatives of CM tried to sell us wine for dinner bookings. I thought this was an all-drinks inclusive package. 17. The night before my early morning departure I asked reception what the arrangement for departure is. Apparently, they do not follow the normal CM procedure at this resort. If I haven't followed up I would have missed the 6:30 boat departure to the airport.