WP
Willem P
Active since Dec 2011
5
Reviews
0
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Reviews
5 reviews22 months ago
Club Med is totally overrated
I booked a week at the Seychelle Island with Club Med. This was an all-inclusive package (flights, all meals and all drinks. The service was terrible as you can see from my report below. 1. At Victoria airport (Seychelles) I handed luggage which was dry to CM representative. When I received it at the resort it was wet and so was some of my clothes in it. 2. It was raining when we arrived at the airport. They didn’t have umbrellas either in the vehicles that transported us nor at their harbour offices. 3. The harbour offices looked very low class and no assistance to person walking with a cane. 4. We arrived at the resort harbour around 21:30 which was on schedule. When we disembarked at the resort harbour and an envelope was given with the instruction that your room tag was in it and that if we hurry up, we might get something to eat at the dining facility. There were no directions given and as it was dark and still pouring down, we didn’t have an idea where to go. Eventually we found reception and with soaking wet clothes we were told that there was no more food, and that the dining facility is closing in a few minutes. 5. We still didn’t have a clue where our room was and after asking around someone assisted us. They said that food will be sent to our room. 6. At the room we received the food they sent us. 2 Bread rolls with polony on it, a pear and a miniature banana. I thought by myself: Is this what I am getting for R52000 for the week and this after I have been travelling most of the day. 7. The room and facilities were good. 8. The quality of food was good. 9. Most of the staff is not English proficient and all announcements and entertainment are in French. Therefor we felt as not understanding French we excluded the whole week. 10. Except for one night the other theme nights were very watered down. 11. The information on the CM app is also incorrect and not up to date. 12. The 10-minute return boat trip to Victoria cost us €42 per person. We felt as being held hostage at the resort island. Also, no map of Victoria was given to us as promised. 13. The shop at the resort is very limited and is overpriced. 14. Staff is standing around and on their cell phones (definitely not work related). 15. When telling management about my experience more effort was put to change my view rather than to address the core problems that I had. Leaving a bottle of champagne in the room was also insensitive as I do not consume spirits. 16. Representatives of CM tried to sell us wine for dinner bookings. I thought this was an all-drinks inclusive package. 17. The night before my early morning departure I asked reception what the arrangement for departure is. Apparently, they do not follow the normal CM procedure at this resort. If I haven't followed up I would have missed the 6:30 boat departure to the airport.
0 replies
76 months ago
Many promises made and not fulfilled
Received very poor service from this company. Full service on electric fence was requested and after payment of R9,5k was made the fence was supposedly service. The problem is that the alarm is set off every time it rains. 5 Appointments were missed by the owner Shaun Kruger. It is 10 weeks later and my security is still compromised. Many promises were made and not kept. Decide for yourself if you want to use this company.
56 replies
81 months ago
No integrity
Found this company on the internet. Proud (the owner) replied with a phone call after I sent them a list of tasks to quote for. It was basically tightening of *****s, replacing silicon around basins and gluing edges of wallpaper. After an inspection at my house I eventually received a quote of around R2000. It was the highest of all the quotes but I thought that the guy seem to know what he is doing and accepted it. There was only insignificant material involved and we agreed that I would pay them after the work has been done. We made an appointment and I reiterate that he should be on time. Two hours after he was suppose to arrive I received a call from him saying he will be at my place in 30 minutes and that the job will only take 2 hours to complete. There were no reason(s) given for the lateness and it seems that this is the way they do business. I cancelled the job immediately. Be aware of him.
0 replies
89 months ago
3G Plumbers couldn't plumb a simple report
This company was requested to give a water leakage report on a Complex of 5 units. We had to pay upfront before the report was released. The content of the report is factually incorrect regarding the different units stating faults at specific units that were not there. Mike Goodrich the owner had the units mixed up totally. When this was pointed out to him he became personal towards me. I requested an updated report with the correct unit numbers and to quantify certain words in his report. He refused to do this. We had to get another company to redo the investigation and report and we found out that all aspects of the inspection that 3G Plumbing claimed they did was in fact never carried out.
0 replies
125 months ago
False advertising and misrepresentation
I needed to replace my i-phone during December and as I was on prepaid with MTN I went into the 3 Simmond Street branch in Johannesburg CBD to see what they have to offer. They showed me page 5 of the MTN Y'ello deals- offered the latest i-phone for R799 per month on a 24 months contract which includes airtime, SMS's and Data. Wanted this.There was also a cash deal value of R18,299 for this and I would rather pay the full cash amount for the package to save R900 as the airtime as offered in the deal is sufficient. Consultant said nothing about cash value of the deal. <br> Airtime and data was not loaded. Consultant then said she would rectify. The next day was then told that the airtime, data and free SMS's are not included - need to buy a contract for R279 per month for said package. Not happy with this and she should revert this to her senior Manager. Next day eventually spoke to the Manager on the phone. He said only option is to get the additional contract and gave the name of his Director (Herbert Monadira) to escalate the problem. Consultant refused to give contact details.<br> This is false advertising. Wanted cash payment for package and not phone only. No assistance from MTN.
53 replies
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2 Star
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1 Star
4 (80%)