1 reviews | Active since Member
The worst service I have ever experienced. Don't know why Discovery Insurance does business with CMC Autobody repairs Germiston, my car has been there for over a month now just under carriage damages quoted under R20000 for repairs, 11 days turn around time for the repairs and be back on the road. Well its been over a month, got written confirmation that my car is finished parts fitted and quality control needs to be done and will be ready on friday the 04 March 2022, well when I calked to find out what time i can collect i was informed that they still waiting for a part and the part has been on back order from 10 Jan 2022 and will have to wait for another 5 weeks and only then will be able to confirm if they received the part or not. Then the audacity to tell me the best he can do is give me Hyundai parts contact number and I can call them and ask them about parts on back order. No courtesy vehicle offered, don't care attitude, never provides promised feedback no accurate details and the best of all is they haven't even given Discovery Insurance the correct updated information even telephonically confirming with a Discovery claims consultant the car will be ready 04 March 2022 but telling me another 5 weeks for the part only then they might be able to give estimate date for my car if the part order has been received!!!!!! DO NOT TAKE YOUR VEHICLES TO CMC AUTOBODY GERMISTON, you will only regret it and make sure you confirm the same with your insurance company