CD
Cmh Datcentre Highway
Unclaimed Business
CD
Cmh Datcentre Highway
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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#44
in Automotive
NPS Score
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Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
19 Apr 2017, 10:24
poor service , poor car quality , poor follow up , very poor customer care
<p>i bought a car in feb , there a problum with the car everytime , this is the 5 time im gonna take the car in for some faults , they couldnt even check engine oil , everytime theres something wrong with the car , and the sales managers avoids my messages and feedback , </p>
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Anonymous
1 reviews | Active since Jan 2020
19 Apr 2017, 10:24
poor service , poor car quality , poor follow up , very poor customer care
<p>i bought a car in feb , there a problum with the car everytime , this is the 5 time im gonna take the car in for some faults , they couldnt even check engine oil , everytime theres something wrong with the car , and the sales managers avoids my messages and feedback , </p>
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2017, 07:49
Selling us a **** for a car
<p>Ever since we bought our golf 7 1.2 tsi . We are having problems. It's been 3 times the car was returns for faults to be sorted out . On Sunday we was driving from south coart the car started jerking. Missing . And losing petrol . We went to the dealer and Spock to byron . We told him we don't want the car anymore . He said that's fine . There steps to follow . We said that's fine . I phoned him yesterday . He said we can't return the car . So he's saying we a lies. We are not taking the car back .</p>
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2017, 07:49
Selling us a **** for a car
<p>Ever since we bought our golf 7 1.2 tsi . We are having problems. It's been 3 times the car was returns for faults to be sorted out . On Sunday we was driving from south coart the car started jerking. Missing . And losing petrol . We went to the dealer and Spock to byron . We told him we don't want the car anymore . He said that's fine . There steps to follow . We said that's fine . I phoned him yesterday . He said we can't return the car . So he's saying we a lies. We are not taking the car back .</p>
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2017, 12:13
Disgusting Service
<p>Used car Sale -Vehicle Purchased beginning of February 2017, used it for a week had to send it back due to vehicle problems, CMH have kept vehicle for 3 weeks and still dont repair as per list given, then CMH take it back and dont communicate about when repairs will be complete, adverti*****t also said sunroof, vehicle has no sunroof, Dealer Principle ignores and does not return calls, Manager also does not communicate.</p>
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Anonymous
1 reviews | Active since Jan 2020
14 Mar 2017, 12:13
Disgusting Service
<p>Used car Sale -Vehicle Purchased beginning of February 2017, used it for a week had to send it back due to vehicle problems, CMH have kept vehicle for 3 weeks and still dont repair as per list given, then CMH take it back and dont communicate about when repairs will be complete, adverti*****t also said sunroof, vehicle has no sunroof, Dealer Principle ignores and does not return calls, Manager also does not communicate.</p>
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warren B
1 reviews | Active since Jan 2020
13 Oct 2016, 17:36
SHOCKING SERVICE!!!!
<p>its really sad that I am having to use hellopeter as my last resort as I am tired of begging and pleading. Buying a new car is suppose to be exciting. Well, in my case it has been an endless battle with the sales team at cmh highway. It seems that once they have there money they don't worry. Issues from selling me a car that needed a service, begging for money to be repayed. Just in general an endless battle. From when I bought the vehicle on the 26th august 2016, they acknowledged the passenger electric mirror not working and would replace it. I am sick and tired of being ignored. Shocking service from you guys. I am still waiting. Get me my mirror and you won't here from me again. A mirror is a small piece of the amount of money I paid for the car. </p>
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warren B
1 reviews | Active since Jan 2020
13 Oct 2016, 17:36
SHOCKING SERVICE!!!!
<p>its really sad that I am having to use hellopeter as my last resort as I am tired of begging and pleading. Buying a new car is suppose to be exciting. Well, in my case it has been an endless battle with the sales team at cmh highway. It seems that once they have there money they don't worry. Issues from selling me a car that needed a service, begging for money to be repayed. Just in general an endless battle. From when I bought the vehicle on the 26th august 2016, they acknowledged the passenger electric mirror not working and would replace it. I am sick and tired of being ignored. Shocking service from you guys. I am still waiting. Get me my mirror and you won't here from me again. A mirror is a small piece of the amount of money I paid for the car. </p>
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MOGIE G
1 reviews | Active since Jan 2020
28 Aug 2016, 15:53
Service rendered by CMH NISSAN HIGHWAY DEALERSHIP
<p>I have purchased a Vehicle form CMH Nissan Highway dealership and took ownership of the vehicle on the 29th July 2016. There were many occasions that I have contacted the dealership principal with regards to the numerous defects that I had experienced in the first 2 days of regular driving and I didn’t receive any positive feedback. The following are events that lead to my dis-satisfaction of the after-market service experienced at the branch:</p> <p> </p> <p>1. 29/07/2016 – At the time of taking delivery the following were noted;</p> <p>1.1.The spare tyre was flat with evidence that it had been repaired with numerous plugs.</p> <p>1.2.The Service light came on. Checked the service book there was no record. Was told the service was done. This was also noted on the file in the presence of Finance Consultant, Pammy Govender.</p> <p>1.3.I was promised the above will be sorted.</p> <p> </p> <p>2. 02/08/2016 – Brought vehicle back to your dealership and spoke to the Sales Rep Mvuseni.</p> <p>2.1.Indicated to Mvuseni the various defects in point 5</p> <p>2.2.Mvuseni indicated he will book the vehicle.</p> <p> </p> <p>3. 03/08/2016 – Preshen, my son phoned Mvuseni as a reminder per request from Mvuseni.</p> <p> </p> <p>4. 04/08/2016 – Received call from Samantha confirming the vehicle was booked on the 8 August 2016.</p> <p> </p> <p>5. 07/08/2016 – Mail sent to Mvuseni:</p> <p>In line with the 30 day policy I have discovered the following:</p> <p>5.1 Clutch and flywheel is extremely noisy when the engine is hot</p> <p>5.2 Brakes still has that knock noise, initially was pointed out and the cause of this is the control arm bushes</p> <p>5.3 Service warning light, we was told the service was done</p> <p>5.4 Left passenger door button is unlocking while driving</p> <p>5.5 Spare tyre, replace with the correct size</p> <p>5.6 The alignment is off, the car is pulling to the right</p> <p>The above has been brought to your attention on the 02-08-16. Please ensure that all the above defects are resolved 100%.</p> <p>6. 10/08/2016 – Preshen phoned Lee about the various defects.</p> <p>7. 11/08/2016 – Phoned Samantha – Says they will remove gearbox to check clutch.</p> <p>8. 15/08/2016 – Phoned lee who confirmed he approved R7000.00 on clutch. Preshen was also advised that the fingers of the pressure plate was broken</p> <p>9. 17/08/2016 – Drove up to check progress on Vehicle. 18/08/2016 – Phoned Shaun, no parts.</p> <p>10. 19/08/2016 – Phoned Samantha – Indicated that Lee was supposed to phone which did not happen.</p> <p>11. 22/08/2016 – Phoned Samantha – Still no parts.</p> <p>12. 23/08/2016 – Samantha phoned – The parts have arrived.</p> <p>13. 23/08/2016 – Preshen drove and ****k to Shaun who confirmed the part was damaged.</p> <p>14. 23/08/2016 – Requested for courtesy vehicle as it has been 18 days we did have position of the vehicle .</p> <p>15. 24/08/2016 – Phoned Shaun – part came but still incorrect. Still waiting for part.</p> <p>16. 25/08/2016 – Mr M Govender phoned, was advised the releaser bearing was incorrect.</p> <p>17. 25/08/2016 – Phone Samantha – Part arrived, Preshen drove up to inspect part, and was told by Lee that the vehicle will be ready on Friday the 26/08/2016 and that I will be called to fetch the vehicle</p> <p>18. On Friday (26/08/2016) Preshen drove up without receiving any calls. Upon arrival Preshen spoke to Lee to hand the keys of the courtesy car who didn’t give any feedback on the vehicle. Preshen left without the vehicle and advised Lee that we will send him any email</p> <p>My point is that we have purchased a Vehicle and discovered major defects on the vehicle of which this should have been picked up by the dealership. It is now onto the third week and the vehicle is nowhere near completion. Will it be another three weeks for the vehicle to be ready, by then I would off already payed my first instalment to Nedbank and wouldn’t have the vehicle because all we were given is just excuse after excuses by the dealership.</p> <p>The service received is totally unacceptable from a dealership that is so long in this industry.</p> <p>Three issues that the dealership is giving me the run-around to resolve</p> <p>· Replacement of clutch, pressure plate, and releaser bearing</p> <p>· There is still a vibration on the brakes, My husband advised that this can on be that the control arm bushes are worn off</p> <p>· The alignment is off</p> <p>· The spare tyre is not in accordance to the factory specs </p> <p>· The front left door lock</p> <p> </p> <p> </p> <p>Kind Regards,</p> <p> </p> <p>M Govender</p>
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MOGIE G
1 reviews | Active since Jan 2020
28 Aug 2016, 15:53
Service rendered by CMH NISSAN HIGHWAY DEALERSHIP
<p>I have purchased a Vehicle form CMH Nissan Highway dealership and took ownership of the vehicle on the 29th July 2016. There were many occasions that I have contacted the dealership principal with regards to the numerous defects that I had experienced in the first 2 days of regular driving and I didn’t receive any positive feedback. The following are events that lead to my dis-satisfaction of the after-market service experienced at the branch:</p> <p> </p> <p>1. 29/07/2016 – At the time of taking delivery the following were noted;</p> <p>1.1.The spare tyre was flat with evidence that it had been repaired with numerous plugs.</p> <p>1.2.The Service light came on. Checked the service book there was no record. Was told the service was done. This was also noted on the file in the presence of Finance Consultant, Pammy Govender.</p> <p>1.3.I was promised the above will be sorted.</p> <p> </p> <p>2. 02/08/2016 – Brought vehicle back to your dealership and spoke to the Sales Rep Mvuseni.</p> <p>2.1.Indicated to Mvuseni the various defects in point 5</p> <p>2.2.Mvuseni indicated he will book the vehicle.</p> <p> </p> <p>3. 03/08/2016 – Preshen, my son phoned Mvuseni as a reminder per request from Mvuseni.</p> <p> </p> <p>4. 04/08/2016 – Received call from Samantha confirming the vehicle was booked on the 8 August 2016.</p> <p> </p> <p>5. 07/08/2016 – Mail sent to Mvuseni:</p> <p>In line with the 30 day policy I have discovered the following:</p> <p>5.1 Clutch and flywheel is extremely noisy when the engine is hot</p> <p>5.2 Brakes still has that knock noise, initially was pointed out and the cause of this is the control arm bushes</p> <p>5.3 Service warning light, we was told the service was done</p> <p>5.4 Left passenger door button is unlocking while driving</p> <p>5.5 Spare tyre, replace with the correct size</p> <p>5.6 The alignment is off, the car is pulling to the right</p> <p>The above has been brought to your attention on the 02-08-16. Please ensure that all the above defects are resolved 100%.</p> <p>6. 10/08/2016 – Preshen phoned Lee about the various defects.</p> <p>7. 11/08/2016 – Phoned Samantha – Says they will remove gearbox to check clutch.</p> <p>8. 15/08/2016 – Phoned lee who confirmed he approved R7000.00 on clutch. Preshen was also advised that the fingers of the pressure plate was broken</p> <p>9. 17/08/2016 – Drove up to check progress on Vehicle. 18/08/2016 – Phoned Shaun, no parts.</p> <p>10. 19/08/2016 – Phoned Samantha – Indicated that Lee was supposed to phone which did not happen.</p> <p>11. 22/08/2016 – Phoned Samantha – Still no parts.</p> <p>12. 23/08/2016 – Samantha phoned – The parts have arrived.</p> <p>13. 23/08/2016 – Preshen drove and ****k to Shaun who confirmed the part was damaged.</p> <p>14. 23/08/2016 – Requested for courtesy vehicle as it has been 18 days we did have position of the vehicle .</p> <p>15. 24/08/2016 – Phoned Shaun – part came but still incorrect. Still waiting for part.</p> <p>16. 25/08/2016 – Mr M Govender phoned, was advised the releaser bearing was incorrect.</p> <p>17. 25/08/2016 – Phone Samantha – Part arrived, Preshen drove up to inspect part, and was told by Lee that the vehicle will be ready on Friday the 26/08/2016 and that I will be called to fetch the vehicle</p> <p>18. On Friday (26/08/2016) Preshen drove up without receiving any calls. Upon arrival Preshen spoke to Lee to hand the keys of the courtesy car who didn’t give any feedback on the vehicle. Preshen left without the vehicle and advised Lee that we will send him any email</p> <p>My point is that we have purchased a Vehicle and discovered major defects on the vehicle of which this should have been picked up by the dealership. It is now onto the third week and the vehicle is nowhere near completion. Will it be another three weeks for the vehicle to be ready, by then I would off already payed my first instalment to Nedbank and wouldn’t have the vehicle because all we were given is just excuse after excuses by the dealership.</p> <p>The service received is totally unacceptable from a dealership that is so long in this industry.</p> <p>Three issues that the dealership is giving me the run-around to resolve</p> <p>· Replacement of clutch, pressure plate, and releaser bearing</p> <p>· There is still a vibration on the brakes, My husband advised that this can on be that the control arm bushes are worn off</p> <p>· The alignment is off</p> <p>· The spare tyre is not in accordance to the factory specs </p> <p>· The front left door lock</p> <p> </p> <p> </p> <p>Kind Regards,</p> <p> </p> <p>M Govender</p>
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Richard L
1 reviews | Active since Jan 2020
17 Jul 2016, 12:50
Waiting on refund
<p>Good Day</p> <p>I would please like to ask you to assist me with a refund. I purchase a KIA 2700 bakkie @ CMH in Kwazulu Natal in March 2016. The bakkie comes with a leak on the gearbox. I contact the sales person they told me to take it to a dealer to get it fix. I book the bakkie in for repairs @ Kia Paarden Eiland where they agree to pay for repairs. Kia Cape Town fix the gearbox & contact them for payment after several times contacting them I decided to pay for the repairs of R2017 .00. The manager Lee Stoltz said i must send him the quatation & bank details wich i did still waiting on payment as from 05/05/ 2016<br /><br /></p>
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Richard L
1 reviews | Active since Jan 2020
17 Jul 2016, 12:50
Waiting on refund
<p>Good Day</p> <p>I would please like to ask you to assist me with a refund. I purchase a KIA 2700 bakkie @ CMH in Kwazulu Natal in March 2016. The bakkie comes with a leak on the gearbox. I contact the sales person they told me to take it to a dealer to get it fix. I book the bakkie in for repairs @ Kia Paarden Eiland where they agree to pay for repairs. Kia Cape Town fix the gearbox & contact them for payment after several times contacting them I decided to pay for the repairs of R2017 .00. The manager Lee Stoltz said i must send him the quatation & bank details wich i did still waiting on payment as from 05/05/ 2016<br /><br /></p>
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Gary S
1 reviews | Active since Jan 2020
18 May 2016, 10:35
Very bad turnaround time and taking 1 month to reverse an EFT payment
<p>On the 20 April 2016 I paid for a part at Datcentre Waterfall EFT, only to find out that it was only for Qty1 and not Qty 2, I asked what the best way is to reverse the payment, they mentioned to reverse it at bank which is costing me R290, to do. The bank tried on the 5/05/2016 and the reverse failed as Datcentre did not have R1925 in their account to reverse, and gave me CMH number to phone. CMH accounts said the branch deals with the account and I must speak to the Accountant at the branch I contacted the manager of the branch, who said He'll come back to me after speaking to his accountant, after a week I phone Datcentre and spoke to the accountant that said I have the part and they don't understand the problem, with this feedback I was very IRATE that the manager related the problem to the accountant this way and I am still waitig for my money... Feedback at this branch is so poor even when I ordered the part it took days to try and organise it every time I phone there seems to be a different excuse? The accountant lady on the 12/05/2016 said the money would be back in my account by the 17 May promised me and I'm still waiting for my money, when I phone back today again after hearing nothing from them the accountant blamed it on procedures from the bank that holding up the eft, I was told I will get a call back to this date I've not had a call or an email from any of the management at Datcentre, still waiting for feedback...NOT HAPPY AT ALL</p>
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Gary S
1 reviews | Active since Jan 2020
18 May 2016, 10:35
Very bad turnaround time and taking 1 month to reverse an EFT payment
<p>On the 20 April 2016 I paid for a part at Datcentre Waterfall EFT, only to find out that it was only for Qty1 and not Qty 2, I asked what the best way is to reverse the payment, they mentioned to reverse it at bank which is costing me R290, to do. The bank tried on the 5/05/2016 and the reverse failed as Datcentre did not have R1925 in their account to reverse, and gave me CMH number to phone. CMH accounts said the branch deals with the account and I must speak to the Accountant at the branch I contacted the manager of the branch, who said He'll come back to me after speaking to his accountant, after a week I phone Datcentre and spoke to the accountant that said I have the part and they don't understand the problem, with this feedback I was very IRATE that the manager related the problem to the accountant this way and I am still waitig for my money... Feedback at this branch is so poor even when I ordered the part it took days to try and organise it every time I phone there seems to be a different excuse? The accountant lady on the 12/05/2016 said the money would be back in my account by the 17 May promised me and I'm still waiting for my money, when I phone back today again after hearing nothing from them the accountant blamed it on procedures from the bank that holding up the eft, I was told I will get a call back to this date I've not had a call or an email from any of the management at Datcentre, still waiting for feedback...NOT HAPPY AT ALL</p>
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Anonymous
1 reviews | Active since Jan 2020
3 May 2016, 06:56
Terrible service
I used to love them but they have lost all of my respect for the way that they have handled my car!! Think twice before buying a Nissan if having to use datcentre highway for a service. I took my car in for a service with no problems.... after the service it had an overheating problem with the whole bonnet being extremely hot and a smell. I took it back to Datcentre highway and their manager and a worker looked at it and could not figure it out. The manager took it for a drive and brought it back saying nothing was wrong. They then smelt it and blamed it on a clutch smell and sent me home. I got a call the next day to see if i was happy with my service and I said no, i said i brought the car in with a problem, when there was no problem before the service and you have not solved it. Then what happened was I got caught in heavy traffic and it really overheated putting it into the red zone with smoke coming out of the bonnet which was again extremely hot . So last week Friday I took it in again. The worker on duty took it in and said it is a superfan problem. I was told I cannot take my car home. I then started to complain, for I am a photographer. That had no solution to help me with anything to get me to work or to all of my meetings across the weekend. They were actually very rude about it. This happening to my car was due to their ability to resolve my issue that they had created. They should have sorted my car out the first time and not bullshitted me through it and have not figured it out. I borrowed a friends car for the wedding on Saturday, missed two meetings losing 2 weddings on the Sunday and am still without a car and have not even heard a word from them about my car today still. I am really not impressed and am considering calling the managing director of Nissan to sort this problem out. As on the Friday, there was no manager there or anybody that was allowed to make any decisions. They had all gone away for a long weekend according to the receptionist. !! I hope to here back from you soon! like now! for there is still no one that can answer my questions at centre with me phoning today!
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Anonymous
1 reviews | Active since Jan 2020
3 May 2016, 06:56
Terrible service
I used to love them but they have lost all of my respect for the way that they have handled my car!! Think twice before buying a Nissan if having to use datcentre highway for a service. I took my car in for a service with no problems.... after the service it had an overheating problem with the whole bonnet being extremely hot and a smell. I took it back to Datcentre highway and their manager and a worker looked at it and could not figure it out. The manager took it for a drive and brought it back saying nothing was wrong. They then smelt it and blamed it on a clutch smell and sent me home. I got a call the next day to see if i was happy with my service and I said no, i said i brought the car in with a problem, when there was no problem before the service and you have not solved it. Then what happened was I got caught in heavy traffic and it really overheated putting it into the red zone with smoke coming out of the bonnet which was again extremely hot . So last week Friday I took it in again. The worker on duty took it in and said it is a superfan problem. I was told I cannot take my car home. I then started to complain, for I am a photographer. That had no solution to help me with anything to get me to work or to all of my meetings across the weekend. They were actually very rude about it. This happening to my car was due to their ability to resolve my issue that they had created. They should have sorted my car out the first time and not bullshitted me through it and have not figured it out. I borrowed a friends car for the wedding on Saturday, missed two meetings losing 2 weddings on the Sunday and am still without a car and have not even heard a word from them about my car today still. I am really not impressed and am considering calling the managing director of Nissan to sort this problem out. As on the Friday, there was no manager there or anybody that was allowed to make any decisions. They had all gone away for a long weekend according to the receptionist. !! I hope to here back from you soon! like now! for there is still no one that can answer my questions at centre with me phoning today!
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