Shockingly BAD SERVICE from CMH Pinetown

I went through the entire process of buying a car from CMH Pinetown. This took about 2 weeks. I had reluctantly agreed to pay more than the price indicated on their website because they said an oil leak had been discovered and that they would get it fixed, and because I needed them to handle the licensing and registration.

After some days, CMH Pinetown said that the oil leak had been fixed, the licensing and registration was done and that everything was now ready to proceed, so we agreed upon a delivery date.

Then, the day before the car was going to be delivered, I received the following literally shocking and surely utterly unacceptable, email:

"Good day Sir. Thank you for taking my call earlier on, I just spoke to my manager just to double check if all is in order. He just put into my attention that the Price of vehicle has been change due to work that’s been done. The car drive like brand new now and its in a mint condition you will love it. Full service been done 4 brand new tyres. The car is now R20K more but if you can come up with R10K more the car will be your we will pay other R10k for you because the original price has change sir. Please let me know your thought, Also receive bank details attached"

Needless to say I replied that I never requested 4 brand new tyres, nor a full service, nor anything else that was not already agreed upon, and that if they insisted that I pay ANOTHER R10,000 extra to buy and receive the car I would take my business elsewhere.

But CMH Pinetown did not even bother to respond.