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CMH East Rand Service and Parts Department is diabolical.

1. My broken car stood in their parking lot for over a week post payment for them to even begin diagnostics. The entire repair took 3 months of constant back and forth and threats. 2. Once diagnostics were complete and I told them about my extended warranty the quote (for an engine overhaul) was over R 120 000.00 3. My insurance paid about R60 000.00. I paid R 12 000.00. Leaving me with a balance of about R 50 000.00. My suspicions grew and I decided to contact stellantis and get a comparative quote because the most expensive part (R 32 000.00) was a deal breaker for them and they insisted I pay cash. Well to my surprise Stellantis did not have the part on their system, a system CMH East Rand uses to source parts. 4. Once that **** came to light the quote suddenly drops to just over R 70 000.00 but I had to wait close to 3 months for any real progress to be made. 5. It's now December, my father is making threats, and my car is ready for collection. We collect the car but my Aircon and tyre sensors do not work and I'm liable for the repairs. After a protest they fix the Aircon but refuse to take accountability for my tyre pressure sensor which I later discover was removed from my vehicle while it was on their floor. 4. They then quote me over R 5000.00 for one tyre pressure sensor, which I bought for R 898.00 at Williams Hunt via Stellantis. So again they tried to **** me. 5. Yes, I did call CMH Headquarters and the manager I spoke to threatened me and said they're doing me a favour so I best behave and be grateful or they will take action.

Long story short. CMH East Rand has a tendency of manipulating parts prices they claim are provided by stellantis. A business is expected to make a profit, granted, but you do not charge R3000 for engine oil, multiply every part by over 3 times it's worth to make a profit. That is *********.

If I didn't enquire with stellantis, they would've walked away with over R 50 000.00 in profit, R 32 000.00 of that is a nonexistent part.

Do with this information what you will but I would suggest you source parts at a reliable dealership and CMH East Rand is not.

Their staff lacks accountability, lie with ease and gaslight you into believing their right and you're wrong, even when you have proof stating otherwise.

They may counter my review but I have proof, I have kept every document and conversation, if you need to see the proof to believe me, I will gladly share it.