Terrible Service

I bought a Subaru Forester in September 2022 at the dealership, assisted by a guy called Wesley Du Toit. The purchasing experience was painful as the finance lady accused me of "putting words in her mouth" when I was discussing finance options. I fetched the car on the 3rd of September 2022 and the change of ownership was not done. I had to follow up on this guy regarding the change of ownership and had take the car for a roadworthy test before embracing the long queues at the licensing department. This week I booked the car at the nearest dealership for the first service only to discover that my details were not updated with Subaru SA. According to Subaru SA, the car is still registered with the first owner and upon scrutinizing the owner registration card, my details were not updated or stamped. This may have an adverse impact claiming my service and maintenance plan warranty, which I am paying for on monthly basis.