TM
Thato M
Active since May 2011
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
****med
Bought a jersey for R1079 four days ago and haven't heard anything from them. Not contactable and not responsive.
0 replies
6 months ago
Refused to pay my refund
Terrible experience and I don't trust these fictitious "good" reviews. When you return an unused brand new product you are charged 15% handling fee, which in my opinion may well be *******. Its an online store so they further deduct return shipping costs even if you bring the item back yourself. They are running a **** because online store has a higher rate of returns than physical stores so they aim to profit from courier and this ******* handling fee, which they do not have proof that the client is aware when purchasing their items.
0 replies
10 months ago
Dial a bed is a ****
I bought a bed to the value of R10K in 2019 at Clearwater branch with ten your warranty. The bed's stitches started coming off, the store manager requested pictures and informed me that Sealy will send their people to conduct physical inspection. After sending pictures, the store ignored my emails and calls. I escalated the matter of Dial a bed on line and I was informed I must fork out R4k for a bed to be replaced. When I ask them how is their warranty calculated and whether I will keep the old bed? The online store refers me to the store, the store manager claim to have contacted me but none of them have answered my questions. I requested evidence from the store, showing me that they have read and made me understand the terms and conditions when I purchased the bed? The store manager said its obvious how warranty operates and therefore he doesn't have that evidence. Basically Dial a bed doesn't have a warranty, you must purchase another bed at a discount should they trick you in buying a faulty or damaged bed.
53 replies
29 months ago
****mers
Sad and unfortunate experience especially when I'm supporting this entity for the second time. I paid in full into their account on the 1st of December and excuses have been given to my wife because their blue tick me or don't respond to my calls. I have their quote and proof of payment. And will take further action. Don't fall for their black Friday special.
0 replies
29 months ago
****mers
Sad and unfortunate experience especially when I'm supporting this entity for the second time. I paid in full into their account on the 1st of December and excuses have been given to my wife because their blue tick me or don't respond to my calls. I have their quote and proof of payment. And will take further action. Don't fall for their black Friday special.
0 replies
31 months ago
Good service
Would recommend Msure, they are the best
131 replies
31 months ago
**** reviews
Take a Lot mislead their customers on the review section of their products, they only publish or create good reviews for their products. Feeling ****** after buying De La Tour XO Cognac, I decided to share my experience about the product and its been 24 hours, my comments are yet to be published on their app. The same cognac has a whopping 4,7 out of 5 rating, which is impossible.
0 replies
34 months ago
Terrible Service
I bought my cast iron turano unit in September 2018 and after intallation started using it in winter 2019. This year the baffle plate started falling and the new one was even worse. Their technician was at my premises on the 3rd of this month, he too failed to install the new baffle plate. He took my baffle plate and informed he will bring another one. I told him that all baffle plates are the same size and I suspect the fireback is damaged hence baffle plate kept falling off. He mentioned he will exchange it for a bigger one but it's been a week and haven't heard anything from them. I have sent emails and no one is answers my calls. We are currently having a cold front and I can't use my fireplace because I don't have a baffle plate installed.
60 replies
35 months ago
Vodacom Fibre mess
Vodacom is refusing to terminate my fibre contract with immediate effect. I have had intermittent fibre over the past three weeks in most days with no fibre at all. They have on the same period increased my package but failed to provide a service. They haven't refunded me for downtime I have experienced over the same period. I depend on good quality internet access for my work and a month long notice period without internet will be a nightmare. I have sent emails and called them on numerous times but they are not prepared to provide their side t=of the agreement, therefore it makes sense to part ways immediately. I cant continue to pay for non existent service.
106 replies
38 months ago
Terrible Service
I bought a Subaru Forester in September 2022 at the dealership, assisted by a guy called Wesley Du Toit. The purchasing experience was painful as the finance lady accused me of "putting words in her mouth" when I was discussing finance options. I fetched the car on the 3rd of September 2022 and the change of ownership was not done. I had to follow up on this guy regarding the change of ownership and had take the car for a roadworthy test before embracing the long queues at the licensing department. This week I booked the car at the nearest dealership for the first service only to discover that my details were not updated with Subaru SA. According to Subaru SA, the car is still registered with the first owner and upon scrutinizing the owner registration card, my details were not updated or stamped. This may have an adverse impact claiming my service and maintenance plan warranty, which I am paying for on monthly basis.
0 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
12 (85.71428571428571%)