Slap dash service with little pride and enthusiasm

Ladies and gentlemen, what is the problem with franchise dealers today. Their lack of interest in ensuring that services are carried out promptly and with some enthusiasm is missing. Don’t expect return phone calls unless you have left numerous messages. My Jeep Renegade had a 135 000 km service. The computer was not reset, so it still shows that a service is due. My driver side electric window needs a replacement mechanism and the part is on order. However, after they stripped everything and put it back again, the door looks disgusting. I decided to leave as is, I am hoping they will fix this when the new part comes. The bottom lines is simply, they are not experienced enough to offer high levels of service. Why? Because they don’t care but they know how to charge. My contact is Celine Williams