A dealership with no service

The service department of Honda Umhlanga is almost nonexistent I purchased a new vehicle in December 2020 and the sales team was fantastic. In 2021 my car went in for its first service and the service team found a pool of water surrounding my spare tyre, with a dry boot liner this was unusual and their ‘thorough’ inspection found no fault 1 year later, the issue persists and suddenly they find the issue, but it’s far worse Water pours out the boot lid, the rear cabin is flooding with water, rust build up on the driver side mirror and all the dealership can do is delay resolving the matter. I’ve had false promises made that the inspection will be done when the car was serviced, panel shop was unexpectedly closed On opening, the issue is forgotten and I have to restart the process The panel shop is called for inspection but again does not turn up Honda SA is not of any help as they require the dealership to resolve this

I will never buy another Honda or another vehicle from any CMH brand in my life