Active since Sep 2018
My dad’s banking profile has had numerous issues since there was an attempt of ***** on his account. For the last few months his credit account has been deactivated, which he need to reactivate and still does not appear on his banking profile to settle any outstanding amounts. Now he cannot perform any digital banking as no EFTs work from the mobile app or ATM. The Phoenix branch said he needed to update his app without checking if he was using the latest app, which he is. On a subsequent visit he spent 30minutes in the queue at the enquiries counter only to witness the consultant leave his desk and chat away with another staff member at the front entrance. Standard bank has frustrated him to no end, and I am pushing for him to change his bank after 40+ years. At standard bank UCount for nothing.
The service department of Honda Umhlanga is almost nonexistent I purchased a new vehicle in December 2020 and the sales team was fantastic. In 2021 my car went in for its first service and the service team found a pool of water surrounding my spare tyre, with a dry boot liner this was unusual and their ‘thorough’ inspection found no fault 1 year later, the issue persists and suddenly they find the issue, but it’s far worse Water pours out the boot lid, the rear cabin is flooding with water, rust build up on the driver side mirror and all the dealership can do is delay resolving the matter. I’ve had false promises made that the inspection will be done when the car was serviced, panel shop was unexpectedly closed On opening, the issue is forgotten and I have to restart the process The panel shop is called for inspection but again does not turn up Honda SA is not of any help as they require the dealership to resolve this I will never buy another Honda or another vehicle from any CMH brand in my life
The worst global shipping company that exists is still praise for the level of service received from Skynet. I had an international parcel that required customs to be paid. I received notification from Skynet on 7.12.22 that the invoice (dated 7.12.22) needed to be paid within 7 days or the shipment will be returned. Payment was made immediately with POP shared to fast track the processing. 3 days later Skynet informs me that payment has not been made and my parcel has been returned to the sender. Since then I’ve tried in vain to have the money paid returned to me. Their WhatsApp line replies sporadically and does not seem to know how to hold a conversation, emails are a dead end with nobody responding anything meaningful and their call centre has no operators It seems like legal action is the only way to recover my losses
Most of the contact numbers listed on their website does not work Found a number to call and was routed through 3 different departments only for the claims handler to never answer and the call disconnected Spent over an hour on hold waiting for a consultant to answer
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