1 reviews | Active since Member
I am hopeful that this review will be read prior to purchasing a Ford Ranger 2.0 single turbo from the CMH dealership. I purchased a new ranger 2.0 dc XLT and this has been the worst mistake of my life. problems upon problems and the dealership (CMH Durban South), The vehicle has been to the workshop a number of times with no plausible reason’s for the vibration and other faults and now a few months later the dealership states that “These are the characteristics of the Ford Ranger 2.0 DC”. Surprisingly it seems like the dealership is downplaying the faults, and so is Ford numerous emails amounted to NAUGHT. major problem of the vibrations on the vehicle floor, (Note this vibration is not felt on the other models). sensors defective; loud noise from steering mechanical parts, engine running very hot; outer glass steaming up; black cover below wiper blade popped open, this dealership does not inform you as and i quote" the sales personnel cannot list these faults as it is the characteristics of the Ford Ranger 2.0" so please think twice about your choice, as don’t end up like me saddled with problems, numerous visits to the workshop, meetings etc. amounts to ZERO cos the dealership already has the one answer for all the faults "These are the characteristics of the Ford Ranger 2.0" be wise in your choices, as if you purchase a new vehicle, you do not expect to experience these unpleasant rides and problems, vibrations that numb the legs and value for money and lets not forget customer satisfaction. please be cautious and not end up in my situation. (One important point the vehicle has been to the workshops for these same faults over and over again for investigation which yielded no results or a valid explanation for the vibration and it is only when I requested ‘the substitution of goods be enforced “ that all these faults now have become “The characteristic of the Vehicle”) Unfortunately, Ford cannot seem to confirm a ford ranger 2.0 DC XLT vehicle that was manufactured by Ford motors, pertaining to faults which the dealership classifies as “the characteristics of the vehicle” and yet Ford the actual manufacture cannot provide impartial feedback. Ford’s written statements (via email) that the dealership would know better. Seriously in which universe does a dealership know more about the concept, design, the assembly and the various MED divisions engaged with this build than the manufacture? Unless my logic is floored in my thinking that a manufacture actually manufactures a product and a dealer retails these products. It seems that Ford is the exception where the dealership seems to be the manufacture and I am not sure what the Ford Corporation does. (this is based on written correspondence received from Ford and the dealership).
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