CK
Cmh Kempster Auto
Unclaimed Business
CK
Cmh Kempster Auto
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Cmh Kempster Auto
Cmh Kempster Auto has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Cmh Kempster Auto across 44 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Stanley Naude\\'
1 reviews | Active since Jan 2020
26 Jan 2026, 08:48
Compliment for Excellent Service – CMH Ford Gezina
Dear Ryann, I would like to take a moment to formally compliment one of your sales representatives, Eugene, from CMH Ford Gezina, for the outstanding service I received during my recent purchase of a Ford Ranger Raptor from your dealership. From our first interaction through to the final handover, Eugene was professional, responsive, and exceptionally helpful. His product knowledge, attention to detail, and continuous feedback throughout the process made the entire experience smooth and enjoyable. He went the extra mile to ensure that everything was in order and that I was kept well informed at every stage. It is refreshing to deal with someone who clearly takes pride in his work and in representing the CMH Ford brand. Based on this experience, I can confidently say that both the dealership and Eugene set a high standard for customer service. I am extremely pleased with the Ford Ranger Raptor and equally satisfied with the service received. Please convey my appreciation to Eugene and commend him for his professionalism and dedication.
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Stanley Naude\\'
1 reviews | Active since Jan 2020
26 Jan 2026, 08:48
Compliment for Excellent Service – CMH Ford Gezina
Dear Ryann, I would like to take a moment to formally compliment one of your sales representatives, Eugene, from CMH Ford Gezina, for the outstanding service I received during my recent purchase of a Ford Ranger Raptor from your dealership. From our first interaction through to the final handover, Eugene was professional, responsive, and exceptionally helpful. His product knowledge, attention to detail, and continuous feedback throughout the process made the entire experience smooth and enjoyable. He went the extra mile to ensure that everything was in order and that I was kept well informed at every stage. It is refreshing to deal with someone who clearly takes pride in his work and in representing the CMH Ford brand. Based on this experience, I can confidently say that both the dealership and Eugene set a high standard for customer service. I am extremely pleased with the Ford Ranger Raptor and equally satisfied with the service received. Please convey my appreciation to Eugene and commend him for his professionalism and dedication.
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werner S
1 reviews | Active since Jan 2020
15 May 2023, 11:43
CMH Ford Hatfield and their terrible service
There should actually be an option for minus 5 stars on here....... Visited Kempster Ford Hatfield on 2023/5/08 to get a written quote for a service on my Ranger, as my company requires three written quotes. Apart from the service advisor, Andrew De Meillon, having a rather arrogant demeanor, he promised that he would email me the quote within two hours. It has now been exactly a week later, and still nothing. numerous telephone calls and messages have gone unanswered, one of the excuses being loadshedding. A call to his DP was unsuccessful, as he is apparently never there. An email to the DP has gone unanswered as well. This is the second time that I have had this experience with them, and I will can only advise customers to be wary of this dealership. I went to two different Ford dealerships to get the other two quotes, and left with printed copies in under ten minutes. in my opinion, Andrew De Meillon is also not suitably trained or equipped to be exposed to the general public.
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werner S
1 reviews | Active since Jan 2020
15 May 2023, 11:43
CMH Ford Hatfield and their terrible service
There should actually be an option for minus 5 stars on here....... Visited Kempster Ford Hatfield on 2023/5/08 to get a written quote for a service on my Ranger, as my company requires three written quotes. Apart from the service advisor, Andrew De Meillon, having a rather arrogant demeanor, he promised that he would email me the quote within two hours. It has now been exactly a week later, and still nothing. numerous telephone calls and messages have gone unanswered, one of the excuses being loadshedding. A call to his DP was unsuccessful, as he is apparently never there. An email to the DP has gone unanswered as well. This is the second time that I have had this experience with them, and I will can only advise customers to be wary of this dealership. I went to two different Ford dealerships to get the other two quotes, and left with printed copies in under ten minutes. in my opinion, Andrew De Meillon is also not suitably trained or equipped to be exposed to the general public.
0
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johan K
1 reviews | Active since Jan 2020
11 Mar 2022, 09:50
CMH KEMPSTER FORD GEZINA BRANCH
Here is my letter of dismay to CMH Kempster Ford Guest Experience Manager. Dear Chamoney Berrage, I am an old client at Ford Gezina branch, buying spares and doing repairs at your workshop on my Ford Ranger bakkie. When a problem was not solved, I took it back and normally the matter was resolved as one would expect from a professional and reputable company. I visited the workshop on 2/2/2022 and spoke to a mechanic (very helpful person) about my bakkie aircon that does not make cold air. He offered to quickly look and removed a pipe cover lid and according to him what came out was air and that the aircon gas was low and in-effective. At the same time, we saw that the alternator fanbelt was damaged. I made a booking for the aircon service and replacement of all three fanbelts necessary to be done on 03/02/2022. I was able to purchase two of the three fanbelts and gave it to them when booking in my bakkie and asked that they replace those two and find the third one which was the aircon fanbelt and naturally service the aircon. When I collected my vehicle after a payment of R2405,05, I found that the aircon was still faulty as it did not blow any cold air, in fact hot air came out. I phoned and re-booked the vehicle for 08/02/2022, In the afternoon The front office phoned me to inform me that the vehicle was taken by your driver at Ford to Yskop refrigeration in Louis Trichard Street. That was disturbing to say the least because first of all I should have been asked beforehand if another person may drive the vehicle, my vehicle is only insured when I drive it as default driver. If your driver makes an accident, I stand to lose the vehicle completely and the loss is mine. I later told the lady at Ford I will collect it at Yskop myself, For the above reason and according to her they were still in proses of running tests on the aircon and it was already 16:00 in the afternoon. A guy at Yskop told me it was fine, then I asked a technician to come with me and test it, he saw that the aircon did not kick in and was not blowing cold air, upon telling this to the manager, he then said it was a pipe on the condenser that needs to be replaced at a cost of R2500. Therefore, it is clear they did not run tests. I went to Ford Gezina workshop and asked to speak to the manager on 10/02/2022. I feel that paying R2405.05 for only replacing three fanbelts at Ford and providing two of the belts is a RIPP-OFF, and that I should be compensated for the aircon costs as it is still faulty. The manager told me it is first line of repair and if it does not work it is to bad, you still pay, he also admitted that the aircon could be checked for leaks (as it is the problem) and that a specific compound is used to detect the aircon gas (thus finding the leakage point), and mentioned that they cannot do this or check inside the cabin for such leaks, so if they are aware of this surely they should have told me this in the first place and arranged for the bakkie to be tested for leaks at Yskop IN THE FIRST PLACE and let ME take the vehicle to them. The manager refused to re-compensate that cost, upon telling him that this is a rip-off of clients, and I will take the matter further, he arrogantly replied that I can do so. This is rude behavior from a high-ranking official at your company. I do intent to take this to the consumer council and the website called “Hello-Peter” so other Ford clients can see what they can expect to receive. Since this is the attitude, I do not consider buying Ford again because of this un-acceptable service. I am writing this letter to you to address the matter and get it satisfactory resolved before I proceed with the above.
Helpful (0)
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johan K
1 reviews | Active since Jan 2020
11 Mar 2022, 09:50
CMH KEMPSTER FORD GEZINA BRANCH
Here is my letter of dismay to CMH Kempster Ford Guest Experience Manager. Dear Chamoney Berrage, I am an old client at Ford Gezina branch, buying spares and doing repairs at your workshop on my Ford Ranger bakkie. When a problem was not solved, I took it back and normally the matter was resolved as one would expect from a professional and reputable company. I visited the workshop on 2/2/2022 and spoke to a mechanic (very helpful person) about my bakkie aircon that does not make cold air. He offered to quickly look and removed a pipe cover lid and according to him what came out was air and that the aircon gas was low and in-effective. At the same time, we saw that the alternator fanbelt was damaged. I made a booking for the aircon service and replacement of all three fanbelts necessary to be done on 03/02/2022. I was able to purchase two of the three fanbelts and gave it to them when booking in my bakkie and asked that they replace those two and find the third one which was the aircon fanbelt and naturally service the aircon. When I collected my vehicle after a payment of R2405,05, I found that the aircon was still faulty as it did not blow any cold air, in fact hot air came out. I phoned and re-booked the vehicle for 08/02/2022, In the afternoon The front office phoned me to inform me that the vehicle was taken by your driver at Ford to Yskop refrigeration in Louis Trichard Street. That was disturbing to say the least because first of all I should have been asked beforehand if another person may drive the vehicle, my vehicle is only insured when I drive it as default driver. If your driver makes an accident, I stand to lose the vehicle completely and the loss is mine. I later told the lady at Ford I will collect it at Yskop myself, For the above reason and according to her they were still in proses of running tests on the aircon and it was already 16:00 in the afternoon. A guy at Yskop told me it was fine, then I asked a technician to come with me and test it, he saw that the aircon did not kick in and was not blowing cold air, upon telling this to the manager, he then said it was a pipe on the condenser that needs to be replaced at a cost of R2500. Therefore, it is clear they did not run tests. I went to Ford Gezina workshop and asked to speak to the manager on 10/02/2022. I feel that paying R2405.05 for only replacing three fanbelts at Ford and providing two of the belts is a RIPP-OFF, and that I should be compensated for the aircon costs as it is still faulty. The manager told me it is first line of repair and if it does not work it is to bad, you still pay, he also admitted that the aircon could be checked for leaks (as it is the problem) and that a specific compound is used to detect the aircon gas (thus finding the leakage point), and mentioned that they cannot do this or check inside the cabin for such leaks, so if they are aware of this surely they should have told me this in the first place and arranged for the bakkie to be tested for leaks at Yskop IN THE FIRST PLACE and let ME take the vehicle to them. The manager refused to re-compensate that cost, upon telling him that this is a rip-off of clients, and I will take the matter further, he arrogantly replied that I can do so. This is rude behavior from a high-ranking official at your company. I do intent to take this to the consumer council and the website called “Hello-Peter” so other Ford clients can see what they can expect to receive. Since this is the attitude, I do not consider buying Ford again because of this un-acceptable service. I am writing this letter to you to address the matter and get it satisfactory resolved before I proceed with the above.
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Replies (0)LS
Lodewyk S
1 reviews | Active since Jan 2020
31 Jul 2021, 12:46
Terrible to no customer service
Very Bad Experience, after a huge struggle to get my car serviced after buying it, they came to collect my car with their driver, once they brought my car back, the sales rep asked me to give their driver money for fuel so that he could return, this happened late February, when i went through my car and realised they never game me my service booklet back, after a struggle getting a hold of them, they said my fully service booklet of my car is missing and they will issue me a new one. After multiple phone calls, and a few months later they send me an empty service booklet without any service history, i phone them back asking for my completed service booklet and they responded that they will phone me back on Friday, which they have not yet done, very disappointing and terrible service, i do not recommend buying a vehicle from them or atleast not to servive the vehicle there. I dont want anyone else going through the same issues that i am still having and it is the 31st of July now, still struggling from February
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Lodewyk S
1 reviews | Active since Jan 2020
31 Jul 2021, 12:46
Terrible to no customer service
Very Bad Experience, after a huge struggle to get my car serviced after buying it, they came to collect my car with their driver, once they brought my car back, the sales rep asked me to give their driver money for fuel so that he could return, this happened late February, when i went through my car and realised they never game me my service booklet back, after a struggle getting a hold of them, they said my fully service booklet of my car is missing and they will issue me a new one. After multiple phone calls, and a few months later they send me an empty service booklet without any service history, i phone them back asking for my completed service booklet and they responded that they will phone me back on Friday, which they have not yet done, very disappointing and terrible service, i do not recommend buying a vehicle from them or atleast not to servive the vehicle there. I dont want anyone else going through the same issues that i am still having and it is the 31st of July now, still struggling from February
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Tam N
1 reviews | Active since Jan 2020
24 Jul 2021, 15:21
BAD SERVICE AT CMH HARTFIELD
Good day. My name is Azwindini. Contact number 0763752829. I have bought a car at CMH KEMPSTER FORD HATFIELD. IT'S A FORD RANGER 2.2TDCI SUPPER CAB 2017 MODEL. THE CAR HAVE BEEN GIVING ME PROBLEMS SINCE. I BOUGHT THE CAR TOWARDS END OF MAY THROUGH FINANCE. THE FOLLOWING WEEK I TOOK THE CAR BACK TO MR KYLE ERASMUS MY USED CAR SALES EXECUTIVE BECAUSE THERE WAS A NOISE WHEN AM APPLYING BRAKES. HE CALLED HIS MANAGER AND THEY TOOK THE CAR FOT REPAIR. WHEN THEY CAME BACK THEY TOLD ME THAT BRAKE PADS AND BRAKES NEEDED TO BE REPLACED. I ASK MR KYLE THAT I THOUGHT THE CAR WAS PRE APPROVED IN SUCH A WAY THAT IT WON'T GIVE ME A PROBLEM. THE FOLLOWING WEEK WHILE DRIVING FUSE BOX COVER FELL DOWN AND I GAVE HIM A CALL AGAIN AND HE JUST REPLACED THE COVER AND I DROVE BACK TO MY PLACE KEMPTON PARK. AFTER A WEEK WHILE DRIVING THE RADIO JUST WENT BLANK AND IT WAS OFF. I GAVE MR KYLE A CALL AND HE INSTRUCTED ME TO BROUGHT THE CAR BACK AND HE TOOK THE CAR TO THE WORKSHOP AND I TOLD HIS MANAGER THAT IT WILL BE BETTER IF THEY CAN Replace the car as i am finding out about different problems as the tail gate and rear bumper are loose as well. I left the car with them for a week as he promised to look for another car for me and give me another car same like the one i am driving because I am at Ford Hartfield almost every week because of the car that i bought from them. The senior manager told me that if I don't want the car he can take it back and i have to pay for the mileage used. I have told him that the car it is continuesly giving me problems and that's something that i don't want that's why I went to Ford for pre approved Ford motor. After two weeks again I called Mr Kyle and told him that the car while reversing on up gradient it doesn't have power and gear number 4 is not in line with gear number 3 and by that time the radio was off again he told me to take out battery terminal and put it back by that time the phone Bluetooth connecting phone with radio was not working. Today early in the morning the car didn't start and it shows CRANKING TIME EXCEEDED. I CALLED MR KYLE HE PROMISED TO COME BACK TO ME AND NEVER CAME. I DROVE TO HARTFIELD FORD AND SPEAK TO HIS MANAGER AND HE TOLD ME TO CALL MY INSURANCE COMPANY TO TOW THE CAR TO THE NEXT FORD DEALERSHIP AS THE CAR GOT WARRANTY. MY PROBLEM IS ONE. HE IS USING MY WARRANTY COVER TO FIX HIS PROBLEMSS. I HOPE YOU CAN HELP ME WITH A BETTER ADVICE BECAUSE I AM THINKING ABOUT REPORTING THE PROBLEM TO THE POLICE FOR CASE NUMBER AND THEN TO ONE OR TWO RADIO STATIONS IN GAUTENG.
Helpful (0)
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Tam N
1 reviews | Active since Jan 2020
24 Jul 2021, 15:21
BAD SERVICE AT CMH HARTFIELD
Good day. My name is Azwindini. Contact number 0763752829. I have bought a car at CMH KEMPSTER FORD HATFIELD. IT'S A FORD RANGER 2.2TDCI SUPPER CAB 2017 MODEL. THE CAR HAVE BEEN GIVING ME PROBLEMS SINCE. I BOUGHT THE CAR TOWARDS END OF MAY THROUGH FINANCE. THE FOLLOWING WEEK I TOOK THE CAR BACK TO MR KYLE ERASMUS MY USED CAR SALES EXECUTIVE BECAUSE THERE WAS A NOISE WHEN AM APPLYING BRAKES. HE CALLED HIS MANAGER AND THEY TOOK THE CAR FOT REPAIR. WHEN THEY CAME BACK THEY TOLD ME THAT BRAKE PADS AND BRAKES NEEDED TO BE REPLACED. I ASK MR KYLE THAT I THOUGHT THE CAR WAS PRE APPROVED IN SUCH A WAY THAT IT WON'T GIVE ME A PROBLEM. THE FOLLOWING WEEK WHILE DRIVING FUSE BOX COVER FELL DOWN AND I GAVE HIM A CALL AGAIN AND HE JUST REPLACED THE COVER AND I DROVE BACK TO MY PLACE KEMPTON PARK. AFTER A WEEK WHILE DRIVING THE RADIO JUST WENT BLANK AND IT WAS OFF. I GAVE MR KYLE A CALL AND HE INSTRUCTED ME TO BROUGHT THE CAR BACK AND HE TOOK THE CAR TO THE WORKSHOP AND I TOLD HIS MANAGER THAT IT WILL BE BETTER IF THEY CAN Replace the car as i am finding out about different problems as the tail gate and rear bumper are loose as well. I left the car with them for a week as he promised to look for another car for me and give me another car same like the one i am driving because I am at Ford Hartfield almost every week because of the car that i bought from them. The senior manager told me that if I don't want the car he can take it back and i have to pay for the mileage used. I have told him that the car it is continuesly giving me problems and that's something that i don't want that's why I went to Ford for pre approved Ford motor. After two weeks again I called Mr Kyle and told him that the car while reversing on up gradient it doesn't have power and gear number 4 is not in line with gear number 3 and by that time the radio was off again he told me to take out battery terminal and put it back by that time the phone Bluetooth connecting phone with radio was not working. Today early in the morning the car didn't start and it shows CRANKING TIME EXCEEDED. I CALLED MR KYLE HE PROMISED TO COME BACK TO ME AND NEVER CAME. I DROVE TO HARTFIELD FORD AND SPEAK TO HIS MANAGER AND HE TOLD ME TO CALL MY INSURANCE COMPANY TO TOW THE CAR TO THE NEXT FORD DEALERSHIP AS THE CAR GOT WARRANTY. MY PROBLEM IS ONE. HE IS USING MY WARRANTY COVER TO FIX HIS PROBLEMSS. I HOPE YOU CAN HELP ME WITH A BETTER ADVICE BECAUSE I AM THINKING ABOUT REPORTING THE PROBLEM TO THE POLICE FOR CASE NUMBER AND THEN TO ONE OR TWO RADIO STATIONS IN GAUTENG.
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Vinesh L
1 reviews | Active since Jan 2020
7 Apr 2021, 15:00
CHM lost of faith and trust due to deceit in sales of the Ford Ranger Double cab 2.0 liter single turbo XLT.
I am hopeful that this review will be read prior to purchasing a Ford Ranger 2.0 single turbo from the CMH dealership. I purchased a new ranger 2.0 dc XLT and this has been the worst mistake of my life. problems upon problems and the dealership (CMH Durban South), The vehicle has been to the workshop a number of times with no plausible reason’s for the vibration and other faults and now a few months later the dealership states that “These are the characteristics of the Ford Ranger 2.0 DC”. Surprisingly it seems like the dealership is downplaying the faults, and so is Ford numerous emails amounted to NAUGHT. major problem of the vibrations on the vehicle floor, (Note this vibration is not felt on the other models). sensors defective; loud noise from steering mechanical parts, engine running very hot; outer glass steaming up; black cover below wiper blade popped open, this dealership does not inform you as and i quote" the sales personnel cannot list these faults as it is the characteristics of the Ford Ranger 2.0" so please think twice about your choice, as don’t end up like me saddled with problems, numerous visits to the workshop, meetings etc. amounts to ZERO cos the dealership already has the one answer for all the faults "These are the characteristics of the Ford Ranger 2.0" be wise in your choices, as if you purchase a new vehicle, you do not expect to experience these unpleasant rides and problems, vibrations that numb the legs and value for money and lets not forget customer satisfaction. please be cautious and not end up in my situation. (One important point the vehicle has been to the workshops for these same faults over and over again for investigation which yielded no results or a valid explanation for the vibration and it is only when I requested ‘the substitution of goods be enforced “ that all these faults now have become “The characteristic of the Vehicle”) Unfortunately, Ford cannot seem to confirm a ford ranger 2.0 DC XLT vehicle that was manufactured by Ford motors, pertaining to faults which the dealership classifies as “the characteristics of the vehicle” and yet Ford the actual manufacture cannot provide impartial feedback. Ford’s written statements (via email) that the dealership would know better. Seriously in which universe does a dealership know more about the concept, design, the assembly and the various MED divisions engaged with this build than the manufacture? Unless my logic is floored in my thinking that a manufacture actually manufactures a product and a dealer retails these products. It seems that Ford is the exception where the dealership seems to be the manufacture and I am not sure what the Ford Corporation does. (this is based on written correspondence received from Ford and the dealership).
Helpful (0)
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Vinesh L
1 reviews | Active since Jan 2020
7 Apr 2021, 15:00
CHM lost of faith and trust due to deceit in sales of the Ford Ranger Double cab 2.0 liter single turbo XLT.
I am hopeful that this review will be read prior to purchasing a Ford Ranger 2.0 single turbo from the CMH dealership. I purchased a new ranger 2.0 dc XLT and this has been the worst mistake of my life. problems upon problems and the dealership (CMH Durban South), The vehicle has been to the workshop a number of times with no plausible reason’s for the vibration and other faults and now a few months later the dealership states that “These are the characteristics of the Ford Ranger 2.0 DC”. Surprisingly it seems like the dealership is downplaying the faults, and so is Ford numerous emails amounted to NAUGHT. major problem of the vibrations on the vehicle floor, (Note this vibration is not felt on the other models). sensors defective; loud noise from steering mechanical parts, engine running very hot; outer glass steaming up; black cover below wiper blade popped open, this dealership does not inform you as and i quote" the sales personnel cannot list these faults as it is the characteristics of the Ford Ranger 2.0" so please think twice about your choice, as don’t end up like me saddled with problems, numerous visits to the workshop, meetings etc. amounts to ZERO cos the dealership already has the one answer for all the faults "These are the characteristics of the Ford Ranger 2.0" be wise in your choices, as if you purchase a new vehicle, you do not expect to experience these unpleasant rides and problems, vibrations that numb the legs and value for money and lets not forget customer satisfaction. please be cautious and not end up in my situation. (One important point the vehicle has been to the workshops for these same faults over and over again for investigation which yielded no results or a valid explanation for the vibration and it is only when I requested ‘the substitution of goods be enforced “ that all these faults now have become “The characteristic of the Vehicle”) Unfortunately, Ford cannot seem to confirm a ford ranger 2.0 DC XLT vehicle that was manufactured by Ford motors, pertaining to faults which the dealership classifies as “the characteristics of the vehicle” and yet Ford the actual manufacture cannot provide impartial feedback. Ford’s written statements (via email) that the dealership would know better. Seriously in which universe does a dealership know more about the concept, design, the assembly and the various MED divisions engaged with this build than the manufacture? Unless my logic is floored in my thinking that a manufacture actually manufactures a product and a dealer retails these products. It seems that Ford is the exception where the dealership seems to be the manufacture and I am not sure what the Ford Corporation does. (this is based on written correspondence received from Ford and the dealership).
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Replies (0)TR
Thato R
1 reviews | Active since Jan 2020
11 Jan 2021, 10:00
Disgusting Service
I bought a bakkie in November from Lucas at CMH Kempster Ford Pretoria North Upon Buying the car I noticed the door and the body of the car do not match. I was then told to return the car its just Polish that needs to be buffed out. We went back and forth trying to get a date till I agreed with Lucas for the 28th on November.. The day came and nothing happend. During all this time I picked up that the car was losing power and kept turning on the Service Light I notified Lucas and was was told to bring it in for a diagnostic I did that and was told they will come back to me and advice further. To date nothing has happened and when I reached out to Lucas he told me he is driving to Cape town he will come back to me last year. Today I reached out again notifying him that its time I showed how serious I am about my issues. It seems that once the finance house has paid for the Car no one cares about the client anymore. Ford Approved ? We trust reputable dealers to do the right things but yet again Im disgusted by the service from this dealer. I will be involving my Lawyers and handing over all voice notes and conversations to them that will show how disgusting this is.
Helpful (0)
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Thato R
1 reviews | Active since Jan 2020
11 Jan 2021, 10:00
Disgusting Service
I bought a bakkie in November from Lucas at CMH Kempster Ford Pretoria North Upon Buying the car I noticed the door and the body of the car do not match. I was then told to return the car its just Polish that needs to be buffed out. We went back and forth trying to get a date till I agreed with Lucas for the 28th on November.. The day came and nothing happend. During all this time I picked up that the car was losing power and kept turning on the Service Light I notified Lucas and was was told to bring it in for a diagnostic I did that and was told they will come back to me and advice further. To date nothing has happened and when I reached out to Lucas he told me he is driving to Cape town he will come back to me last year. Today I reached out again notifying him that its time I showed how serious I am about my issues. It seems that once the finance house has paid for the Car no one cares about the client anymore. Ford Approved ? We trust reputable dealers to do the right things but yet again Im disgusted by the service from this dealer. I will be involving my Lawyers and handing over all voice notes and conversations to them that will show how disgusting this is.
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Replies (0)sC
sathyam C
1 reviews | Active since Jan 2020
19 Oct 2020, 04:07
CMH Kempster Auto - Top Class Service!
The team at Kempster Auto know how to treat their customers. I called them to enquire about the new Ranger 4x4, and asked if they can send me a brochure and any of the other material related to the new Ranger. The sales executive was very polite and helpful and agreed to my request. The next day I received the brochures etc by courier. I am really grateful and impressed with the way the team at Kempster Auto handled my enquiry.
Helpful (0)
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sathyam C
1 reviews | Active since Jan 2020
19 Oct 2020, 04:07
CMH Kempster Auto - Top Class Service!
The team at Kempster Auto know how to treat their customers. I called them to enquire about the new Ranger 4x4, and asked if they can send me a brochure and any of the other material related to the new Ranger. The sales executive was very polite and helpful and agreed to my request. The next day I received the brochures etc by courier. I am really grateful and impressed with the way the team at Kempster Auto handled my enquiry.
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Replies (0)