CMH Ford Hatfield and their terrible service

There should actually be an option for minus 5 stars on here....... Visited Kempster Ford Hatfield on 2023/5/08 to get a written quote for a service on my Ranger, as my company requires three written quotes. Apart from the service advisor, Andrew De Meillon, having a rather arrogant demeanor, he promised that he would email me the quote within two hours. It has now been exactly a week later, and still nothing. numerous telephone calls and messages have gone unanswered, one of the excuses being loadshedding. A call to his DP was unsuccessful, as he is apparently never there. An email to the DP has gone unanswered as well. This is the second time that I have had this experience with them, and I will can only advise customers to be wary of this dealership. I went to two different Ford dealerships to get the other two quotes, and left with printed copies in under ten minutes. in my opinion, Andrew De Meillon is also not suitably trained or equipped to be exposed to the general public.