Disgusting Service

I bought a bakkie in November from Lucas at CMH Kempster Ford Pretoria North

Upon Buying the car I noticed the door and the body of the car do not match. I was then told to return the car its just Polish that needs to be buffed out.

We went back and forth trying to get a date till I agreed with Lucas for the 28th on November..

The day came and nothing happend. During all this time I picked up that the car was losing power and kept turning on the Service Light I notified Lucas and was was told to bring it in for a diagnostic I did that and was told they will come back to me and advice further.

To date nothing has happened and when I reached out to Lucas he told me he is driving to Cape town he will come back to me last year.

Today I reached out again notifying him that its time I showed how serious I am about my issues.

It seems that once the finance house has paid for the Car no one cares about the client anymore.

Ford Approved ?

We trust reputable dealers to do the right things but yet again Im disgusted by the service from this dealer.

I will be involving my Lawyers and handing over all voice notes and conversations to them that will show how disgusting this is.