Active since May 2021
Very Bad Experience, after a huge struggle to get my car serviced after buying it, they came to collect my car with their driver, once they brought my car back, the sales rep asked me to give their driver money for fuel so that he could return, this happened late February, when i went through my car and realised they never game me my service booklet back, after a struggle getting a hold of them, they said my fully service booklet of my car is missing and they will issue me a new one. After multiple phone calls, and a few months later they send me an empty service booklet without any service history, i phone them back asking for my completed service booklet and they responded that they will phone me back on Friday, which they have not yet done, very disappointing and terrible service, i do not recommend buying a vehicle from them or atleast not to servive the vehicle there. I dont want anyone else going through the same issues that i am still having and it is the 31st of July now, still struggling from February
I have been waiting for a month for my monitor to be repaired, they promised me twice that the unit will be delivered on thee Day but its still not delivered, then they use Aramax to courier telling me that it will be delivered on Friday which did not happen, then they said on Saturday, which did not happen so hopefully i will receive my unit on Monday, this is very bad customer service and show how much retailers actually care about their customers.
Thanks for meeting my requirements making it possible to keep insurance on my vehicle, very great and decent service, couldn’t recommend better, made my day/year far better by minimising financial stress. Thanks team miway