Poor service and non-existing communication

I have bought 4 cars from this particular Ford branch, and have found that the service has gone to ****. The service quality and fault finding has become atrocious to say the least. The service are half done needing always to go back for something missed or not done properly. There is absolutely no communication from the managers or representatives, whom shall remain anonymous for now, to give updates or feedback. The other day while standing in the waiting room, I called the dealership and was placed on hold when asked to speak to the service manager. I saw him rather talking and joking around with his friends in the workshop than to take my call.

I will not again do business with this branch again.