1 reviews | Active since Member
Unfortunately My Mother passed and she happened to have bought a car from Suzuki. We have notified them so many time to remove our family from their marketing calls and they simply laugh at us. We do not wish any of them to loose their loved ones and get reminded every other month that she passed on through marketing calls. Every time Suzuki employees or marketing agent profusely apologies claiming they did not know about our tragedy and they will make a note that they don't call us again about my mother's car. Two month down the line apparently someone from Suzuki head office who controls marketing call will instruct unsuspecting employee or agent to call us yet again. Any request to remove us from their marketing calls are simply ignored. Suzuki is very insensitive and making a mockery of our tragedy is really not fun and we wish they would stop calling us. The employees are instructed to harrass us about our tragedy and also instructed never to share with us their supervisor in order to prevent us from escalating the matter further. This i'm sure is in preparation for their ignorance claims as their defense. How would they know if they don't want to be told, how would they know if they don't have any mechanism whatsoever to address issues like our tragedy. To SUZUKI we don't matter, we just jokes.... Have a great lough SUZUKI about our tragedy...., just do your best... keep calling us. we will heal one day.