1 reviews | Active since Member
This is the worst dealership I've ever had the displeasure of dealing with. I was told the vehicle I bought was going in for a clutch replacement on Monday. 7 days later the clutch is still not replaced. A clutch takes one day to replace. They keep giving excuses that it's their workshop's fault. I've spoken to Rajen, Chris and the manager Neville Naidoo. All of them are trying to push the fault onto the workshop, no one is willing to take responsibility. Neville promised me in no uncertain terms that my vehicle would be ready today at 12.00. I asked how I'm meant to believe him when they promised it would be ready yesterday (a full week after the clutch replacement began) and he told me it would be ready no matter what and that I can trust him when he gives me a promise. It's now past 12 and it isn't ready. He didn't even have the common decency to call me and let me know it wouldn't be ready, I had to call him. I will never, ever recommend this dealership to anyone and will never use them again. They are unreliable, they lie to you about when they will be ready to hand over a vehicle, and they can't even take responsibility for issues