Poor Service and ********* Conduct by CMH Nissan Midrand

I will never buy a Nissan. I supported my wife in purchasing a Nissan Magnite, and it started overheating at 32,920 km. The worst dealership in South Africa (CMH Midrand) has been struggling to fix the car. They first replaced the water bottle, but the car continued to overheat. They then replaced the thermostat, yet the problem persists. I requested a courtesy car, and they initially committed to hiring one for my wife, but when the time came, they went back on their word, showing no integrity and acting *********ly.

It has now been about two weeks, and my wife is still without a car. I cannot assist her with the car I drive, as it is a manual and she drives an automatic. I have tried to get hold of the principal dealer, but he is “in meetings” all day. I now have to wait for Nissan South Africa to get back to me.

Even major companies can suffer reputational damage and loss of sales, especially as competition intensifies in the South African motor industry.