Active since Apr 2024
I will never buy a Nissan again. I supported my wife in purchasing a Nissan Magnite, and it started overheating at 32,920 km. The worst dealership in South Africa (CMH Midrand) has been struggling to fix the car. They first replaced the water bottle, but the car continued to overheat. They then replaced the thermostat, yet the problem persists. I requested a courtesy car, and they initially committed to hiring one for my wife, but when the time came, they went back on their word, showing no integrity and acting *********ly. It has now been about two weeks, and my wife is still without a car. I cannot assist her with the car I drive, as it is a manual and she drives an automatic. I have tried to get hold of the principal dealer, but he is “in meetings” all day. I now have to wait for Nissan South Africa to get back to me. Even major companies can suffer reputational damage and loss of sales, especially as competition intensifies in the South African motor industry.
I will never buy a Nissan. I supported my wife in purchasing a Nissan Magnite, and it started overheating at 32,920 km. The worst dealership in South Africa (CMH Midrand) has been struggling to fix the car. They first replaced the water bottle, but the car continued to overheat. They then replaced the thermostat, yet the problem persists. I requested a courtesy car, and they initially committed to hiring one for my wife, but when the time came, they went back on their word, showing no integrity and acting *********ly. It has now been about two weeks, and my wife is still without a car. I cannot assist her with the car I drive, as it is a manual and she drives an automatic. I have tried to get hold of the principal dealer, but he is “in meetings” all day. I now have to wait for Nissan South Africa to get back to me. Even major companies can suffer reputational damage and loss of sales, especially as competition intensifies in the South African motor industry.
I recently had the opportunity to utilize a courtesy vehicle from Bsure while my car was being repaired, and I must say, it made a stressful situation much more manageable. The process of arranging for the courtesy vehicle was seamless, and the staff was incredibly accommodating and friendly. Not only did the courtesy vehicle meet my needs, but it also allowed me to carry on with my daily activities without disruption. Bsure's provision of a courtesy vehicle truly exceeded my expectations and made me feel valued as a customer. I highly commend them for their excellent service in this regard.
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