Based on recent customer reviews, Bsure Insurance Advisors delivers a strongly positive customer experience driven by exceptional individual advisors and consistent follow-up communication. Customers consistently praise named agents like Jenna, Leo, Zamokuhle, Sean, and Asante for their dedication and professionalism. However, a recurring pattern of cancellation difficulties and unauthorised debits after policy termination represents a significant trust concern that weighs on the overall experience.
Top Strengths:
- •Agent Quality & Customer Care: Customers overwhelmingly name specific advisors with glowing praise. Jenna, Leo, Zamokuhle, Sean, and Asante are repeatedly described as patient, friendly, professional, and genuinely caring. The human element is Bsure's standout strength.
Replied to 98% of negative reviews
Typically takes less than 1 hours 34 min to reply
TrustIndex
10.0
Perfect Score
Ranking
#9
in Insurance
Avg Reply
0.0
Hours
NPS Score
51
Recommended: Very Likely
Replied to 98% of negative reviews
Typically takes less than 1 hours 34 min to reply
May '25 - Apr '26
Recent reviews (1,106)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Zamokuhle Ngidi is a...
Zamokuhle Ngidi is an exceptional consultant, so helpful and resolve issues.
1 reviews | Active since Jan 2020
Zamokuhle Ngidi is a...
Zamokuhle Ngidi is an exceptional consultant, so helpful and resolve issues.
1 reviews | Active since Jan 2020
"Hi BInsure Broker, Zamokuhle I wanted to express my gratitude for your help with my budget insurance query
"Hi BInsure Broker, Zamokuhle I wanted to express my gratitude for your help with my budget insurance query. I know it can be frustrating when things don't go as planned, especially after a car accident. I appreciate the time and effort you took to assist me, after budget insurance refused to take the debit order.Now they consider my claim Thank you for your understanding and support during this time. Your help is greatly appreciated.
1 reviews | Active since Jan 2020
"Hi BInsure Broker, Zamokuhle I wanted to express my gratitude for your help with my budget insurance query
"Hi BInsure Broker, Zamokuhle I wanted to express my gratitude for your help with my budget insurance query. I know it can be frustrating when things don't go as planned, especially after a car accident. I appreciate the time and effort you took to assist me, after budget insurance refused to take the debit order.Now they consider my claim Thank you for your understanding and support during this time. Your help is greatly appreciated.