

Based on recent customer reviews, CLC delivers consistently fast, friendly, and professional emergency assistance across roadside, towing, plumbing, and geyser claims. Customers repeatedly praise rapid dispatch times, proactive follow-up calls, and named agents who go above and beyond. A small but vocal minority of service providers and policyholders report payment disputes, claim delays, and communication breakdowns when escalations occur.
Replied to 57% of negative reviews
Reply time on negative reviews: 6h 5m
TrustIndex
7
Ranking
#2
in Legal Cover
Reply Time
99h 2m
NPS Score
83
Recommended: Very Likely
Replied to 57% of negative reviews
Reply time on negative reviews: 6h 5m
Jun '25 - May '26
Based on recent customer reviews, CLC delivers consistently fast, friendly, and professional emergency assistance across roadside, towing, plumbing, and geyser claims. Customers repeatedly praise rapid dispatch times, proactive follow-up calls, and named agents who go above and beyond. A small but vocal minority of service providers and policyholders report payment disputes, claim delays, and communication breakdowns when escalations occur.
CLC's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Customers frequently name specific agents like Nicale Parmanand, Renatta Singh, Charmaine, and Thembiso, describing them as professional, empathetic, and going above and beyond. Call centre staff are repeatedly praised for being calm, friendly, and reassuring during stressful emergencies.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Exceptional and professional service from CLC. Highly recommend them should you need assistance with motor car problems.
1 reviews | Active since Jan 2020
Exceptional and professional service from CLC. Highly recommend them should you need assistance with motor car problems.
CLC scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Insurance, compared to the Insurance industry average of 2.9. Their strongest theme is Agent Quality (4.7); their weakest is Claims Handling (4.5). The top AI-rated Insurance business on Hellopeter is CLC (4.6). How is the AI Score calculated? →
CLC has a TrustIndex of 7 out of 10 on Hellopeter, based on 263 reviews in the last 12 months. They reply to 57% of negative reviews, typically within 6 hours 5 min. Hellopeter has tracked CLC across 351 total reviews. How is the TrustIndex calculated? →