CLC

Based on recent customer reviews, CLC delivers consistently fast, friendly, and professional emergency assistance across roadside, towing, plumbing, and geyser claims. Customers repeatedly praise rapid dispatch times, proactive follow-up calls, and named agents who go above and beyond. A small but vocal minority of service providers and policyholders report payment disputes, claim delays, and communication breakdowns when escalations occur.

CLC's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Customers frequently name specific agents like Nicale Parmanand, Renatta Singh, Charmaine, and Thembiso, describing them as professional, empathetic, and going above and beyond. Call centre staff are repeatedly praised for being calm, friendly, and reassuring during stressful emergencies.