Best in Class by Service Theme
Top-ranked Short Term Insurance companies per service quality theme
- Agent Service
- Best company: Bloom
- Score: 4.7/ 5
- Industry average: 3.9
- Claims Handling
- Best company: Bloom
- Score: 4.3/ 5
- Industry average: 2.7
- Communication
- Best company: Bloom
- Score: 4.5/ 5
- Industry average: 3.0
- Pricing & Excess
- Best company: Prime South Africa
- Score: 4.4/ 5
- Industry average: 3.0
- Repair Quality
- Best company: King Price Insurance
- Score: 4.3/ 5
- Industry average: 2.8
- Agent Service
- Score: 4.7/ 5
- Best company: Bloom
- Industry average: Ind. avg 3.9
- Claims Handling
- Score: 4.3/ 5
- Best company: Bloom
- Industry average: Ind. avg 2.7
- Communication
- Score: 4.5/ 5
- Best company: Bloom
- Industry average: Ind. avg 3.0
- Pricing & Excess
- Score: 4.4/ 5
- Best company: Prime South Africa
- Industry average: Ind. avg 3.0
- Repair Quality
- Score: 4.3/ 5
- Best company: King Price Insurance
- Industry average: Ind. avg 2.8
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
Best Short Term Insurance Companies in South Africa
Sort by service quality:
To rank in best categories, a business must actively reply to reviews and have received 12 or more reviews in the last 12 months. Verified businesses are always shown regardless.
K
4.8|19,544 reviews (last 12 months)|#1 in Short Term Insurance
TrustIndex10
Reply Time1h 11m
NPS65
AI Score4.2
Replied to 90% of negative reviews
Typically takes 15 hours 4 min to reply
K
#1 in Short Term Insurance
4.8|19,544 reviews
TrustIndex10
Reply Time1h 11m
NPS65
Replied to 90% of negative reviews
Typically takes 15 hours 4 min to reply
Agent Service
4.5Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
3.9Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.3Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
4.1Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
4.3Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score4.2
Industry: 3Best: 4.2 (Bloom)Agent Service
4.5
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
3.9
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.3
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
4.1
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
4.3
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
4.2
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
O
OUTsurance
Verified
4.8|26,943 reviews (last 12 months)|#2 in Short Term Insurance
TrustIndex10
Reply Time1h 15m
NPS82
AI Score4.2
Replied to 88% of negative reviews
Typically takes 2 hours 36 min to reply
O
OUTsurance
Verified
#2 in Short Term Insurance
4.8|26,943 reviews
TrustIndex10
Reply Time1h 15m
NPS82
Replied to 88% of negative reviews
Typically takes 2 hours 36 min to reply
Agent Service
4.6Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
4.2Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.5Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.8Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
4.1Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score4.2
Industry: 3Best: 4.2 (Bloom)Agent Service
4.6
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
4.2
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.5
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.8
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
4.1
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
4.2
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
M
MiWay Insurance
Verified
4.8|31,344 reviews (last 12 months)|#3 in Short Term Insurance
TrustIndex10
Reply Time5m
NPS63
AI Score3.9
Replied to 95% of negative reviews
Typically takes 3 min to reply
M
MiWay Insurance
Verified
#3 in Short Term Insurance
4.8|31,344 reviews
TrustIndex10
Reply Time5m
NPS63
Replied to 95% of negative reviews
Typically takes 3 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
3.4Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.9Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.9Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
3.8Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.9
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
3.4
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.9
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.9
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
3.8
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.9
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
P
Prime South Africa
Verified
4.8|15,215 reviews (last 12 months)|#4 in Short Term Insurance
TrustIndex10
Reply Time3h 45m
NPS76
AI Score4.1
Replied to 84% of negative reviews
Typically takes 14 hours 37 min to reply
P
Prime South Africa
Verified
#4 in Short Term Insurance
4.8|15,215 reviews
TrustIndex10
Reply Time3h 45m
NPS76
Replied to 84% of negative reviews
Typically takes 14 hours 37 min to reply
Agent Service
4.5Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
3.4Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.2Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
4.4Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
4.1Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score4.1
Industry: 3Best: 4.2 (Bloom)Agent Service
4.5
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
3.4
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.2
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
4.4
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
4.1
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
4.1
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
O
4.7|6,241 reviews (last 12 months)|#5 in Short Term Insurance
TrustIndex10
Reply Time1h 11m
NPS60
AI Score3.5
Replied to 92% of negative reviews
Typically takes 3 hours 9 min to reply
O
#5 in Short Term Insurance
4.7|6,241 reviews
TrustIndex10
Reply Time1h 11m
NPS60
Replied to 92% of negative reviews
Typically takes 3 hours 9 min to reply
Agent Service
4.5Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
3Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.8Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
2.5Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
N/AInd. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.5
Industry: 3Best: 4.2 (Bloom)Agent Service
4.5
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
3
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.8
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
2.5
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
N/A
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.5
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
S
4.7|8,829 reviews (last 12 months)|#6 in Short Term Insurance
TrustIndex10
Reply Time36h 52m
NPS57
AI Score3.4
Replied to 93% of negative reviews
Typically takes 17 hours 16 min to reply
S
#6 in Short Term Insurance
4.7|8,829 reviews
TrustIndex10
Reply Time36h 52m
NPS57
Replied to 93% of negative reviews
Typically takes 17 hours 16 min to reply
Agent Service
4.5Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.7Ind. 2.7
Best: 4.3 (Bloom)
Communication
3Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.8Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.8Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.4
Industry: 3Best: 4.2 (Bloom)Agent Service
4.5
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.7
Industry: 2.7Best: 4.3 (Bloom)
Communication
3
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.8
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.8
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.4
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
B
Bsure Insurance Advisors
Verified
4.7|1,091 reviews (last 12 months)|#7 in Short Term Insurance
TrustIndex10
Reply Time1h 54m
NPS52
AI Score3.8
Replied to 98% of negative reviews
Typically takes 1 hour 30 min to reply
B
Bsure Insurance Advisors
Verified
#7 in Short Term Insurance
4.7|1,091 reviews
TrustIndex10
Reply Time1h 54m
NPS52
Replied to 98% of negative reviews
Typically takes 1 hour 30 min to reply
Agent Service
4.6Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
4.2Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.4Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
1.9Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
4.1Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.8
Industry: 3Best: 4.2 (Bloom)Agent Service
4.6
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
4.2
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.4
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
1.9
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
4.1
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.8
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
P
4.6|9,174 reviews (last 12 months)|#8 in Short Term Insurance
TrustIndex9.9
Reply Time2h 36m
NPS34
AI Score3.2
Replied to 91% of negative reviews
Typically takes 4 hours 9 min to reply
P
#8 in Short Term Insurance
4.6|9,174 reviews
TrustIndex9.9
Reply Time2h 36m
NPS34
Replied to 91% of negative reviews
Typically takes 4 hours 9 min to reply
Agent Service
4.2Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.3Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.4Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.6Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.4Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.2
Industry: 3Best: 4.2 (Bloom)Agent Service
4.2
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.3
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.4
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.6
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.4
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.2
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
D
4.6|1,849 reviews (last 12 months)|#9 in Short Term Insurance
TrustIndex9.8
Reply Time17m
NPS46
AI Score3.4
Replied to 93% of negative reviews
Typically takes 33 min to reply
D
#9 in Short Term Insurance
4.6|1,849 reviews
TrustIndex9.8
Reply Time17m
NPS46
Replied to 93% of negative reviews
Typically takes 33 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.7Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.6Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.4Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.9Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.4
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.7
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.6
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.4
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.9
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.4
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
I
iWYZE
Verified
4.5|2,845 reviews (last 12 months)|#10 in Short Term Insurance
TrustIndex9.6
Reply Time13m
NPS18
AI Score2.9
Replied to 95% of negative reviews
Typically takes 24 min to reply
I
iWYZE
Verified
#10 in Short Term Insurance
4.5|2,845 reviews
TrustIndex9.6
Reply Time13m
NPS18
Replied to 95% of negative reviews
Typically takes 24 min to reply
Agent Service
4.2Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.4Ind. 2.7
Best: 4.3 (Bloom)
Communication
2.8Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
2.8Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.5Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score2.9
Industry: 3Best: 4.2 (Bloom)Agent Service
4.2
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.4
Industry: 2.7Best: 4.3 (Bloom)
Communication
2.8
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
2.8
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.5
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
2.9
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
M
Momentum Insure
Verified
4.5|2,476 reviews (last 12 months)|#11 in Short Term Insurance
TrustIndex9.6
Reply Time1h 17m
NPS59
AI Score3.1
Replied to 82% of negative reviews
Typically takes 1 hour 48 min to reply
M
Momentum Insure
Verified
#11 in Short Term Insurance
4.5|2,476 reviews
TrustIndex9.6
Reply Time1h 17m
NPS59
Replied to 82% of negative reviews
Typically takes 1 hour 48 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.3Ind. 2.7
Best: 4.3 (Bloom)
Communication
2.9Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.7Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.4Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.1
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.3
Industry: 2.7Best: 4.3 (Bloom)
Communication
2.9
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.7
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.4
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.1
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
A
4.5|6,070 reviews (last 12 months)|#12 in Short Term Insurance
TrustIndex9.5
Reply Time15m
NPS35
AI Score3.2
Replied to 95% of negative reviews
Typically takes 35 min to reply
A
#12 in Short Term Insurance
4.5|6,070 reviews
TrustIndex9.5
Reply Time15m
NPS35
Replied to 95% of negative reviews
Typically takes 35 min to reply
Agent Service
4.3Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.2Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.7Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.5Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.4Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.2
Industry: 3Best: 4.2 (Bloom)Agent Service
4.3
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.2
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.7
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.5
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.4
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.2
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
B
4.5|9,082 reviews (last 12 months)|#13 in Short Term Insurance
TrustIndex9.5
Reply Time15m
NPS30
AI Score2.9
Replied to 93% of negative reviews
Typically takes 37 min to reply
B
#13 in Short Term Insurance
4.5|9,082 reviews
TrustIndex9.5
Reply Time15m
NPS30
Replied to 93% of negative reviews
Typically takes 37 min to reply
Agent Service
4.1Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.4Ind. 2.7
Best: 4.3 (Bloom)
Communication
2.6Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
2.9Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.5Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score2.9
Industry: 3Best: 4.2 (Bloom)Agent Service
4.1
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.4
Industry: 2.7Best: 4.3 (Bloom)
Communication
2.6
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
2.9
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.5
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
2.9
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
N
4.5|2,378 reviews (last 12 months)|#14 in Short Term Insurance
TrustIndex9.4
Reply Time6h 7m
NPS69
AI Score3.9
Replied to 73% of negative reviews
Typically takes 8 hours 14 min to reply
N
#14 in Short Term Insurance
4.5|2,378 reviews
TrustIndex9.4
Reply Time6h 7m
NPS69
Replied to 73% of negative reviews
Typically takes 8 hours 14 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
4Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.3Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
2.9Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
3.8Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.9
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
4
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.3
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
2.9
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
3.8
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.9
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
I
IntegriSure
Verified
4.6|472 reviews (last 12 months)|#15 in Short Term Insurance
TrustIndex9.4
Reply Time3h 9m
NPS67
AI Score3.4
Replied to 94% of negative reviews
Typically takes 7 hours 1 min to reply
I
IntegriSure
Verified
#15 in Short Term Insurance
4.6|472 reviews
TrustIndex9.4
Reply Time3h 9m
NPS67
Replied to 94% of negative reviews
Typically takes 7 hours 1 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.9Ind. 2.7
Best: 4.3 (Bloom)
Communication
3Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.8Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.8Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.4
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.9
Industry: 2.7Best: 4.3 (Bloom)
Communication
3
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.8
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.8
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.4
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
V
4.5|1,120 reviews (last 12 months)|#16 in Short Term Insurance
TrustIndex9.3
Reply Time22m
NPS38
AI Score3.3
Replied to 94% of negative reviews
Typically takes 1 hour 11 min to reply
V
#16 in Short Term Insurance
4.5|1,120 reviews
TrustIndex9.3
Reply Time22m
NPS38
Replied to 94% of negative reviews
Typically takes 1 hour 11 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.7Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.2Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.7Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.4Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.3
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.7
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.2
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.7
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.4
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.3
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
D
dotsure.co.za
Verified
4.8|7,559 reviews (last 12 months)|#17 in Short Term Insurance
TrustIndex9.2
Reply Time9h 60m
NPS66
AI Score3.6
Replied to 94% of negative reviews
Typically takes 10 hours 26 min to reply
D
dotsure.co.za
Verified
#17 in Short Term Insurance
4.8|7,559 reviews
TrustIndex9.2
Reply Time9h 60m
NPS66
Replied to 94% of negative reviews
Typically takes 10 hours 26 min to reply
Agent Service
4.4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
3.2Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.6Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.7Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
3Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.6
Industry: 3Best: 4.2 (Bloom)Agent Service
4.4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
3.2
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.6
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.7
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
3
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.6
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
1
1st for Women
Verified
4.5|4,906 reviews (last 12 months)|#18 in Short Term Insurance
TrustIndex9.2
Reply Time16m
NPS28
AI Score2.8
Replied to 93% of negative reviews
Typically takes 31 min to reply
1
1st for Women
Verified
#18 in Short Term Insurance
4.5|4,906 reviews
TrustIndex9.2
Reply Time16m
NPS28
Replied to 93% of negative reviews
Typically takes 31 min to reply
Agent Service
4Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.1Ind. 2.7
Best: 4.3 (Bloom)
Communication
2.2Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.3Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.3Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score2.8
Industry: 3Best: 4.2 (Bloom)Agent Service
4
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.1
Industry: 2.7Best: 4.3 (Bloom)
Communication
2.2
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.3
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.3
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
2.8
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
O
Old Mutual Insure
Verified
4.8|4,024 reviews (last 12 months)|#19 in Short Term Insurance
TrustIndex9.2
Reply Time7h 57m
NPS49
AI Score3.4
Replied to 81% of negative reviews
Typically takes 10 hours 32 min to reply
O
Old Mutual Insure
Verified
#19 in Short Term Insurance
4.8|4,024 reviews
TrustIndex9.2
Reply Time7h 57m
NPS49
Replied to 81% of negative reviews
Typically takes 10 hours 32 min to reply
Agent Service
4.6Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
2.6Ind. 2.7
Best: 4.3 (Bloom)
Communication
3.8Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.7Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
2.4Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score3.4
Industry: 3Best: 4.2 (Bloom)Agent Service
4.6
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
2.6
Industry: 2.7Best: 4.3 (Bloom)
Communication
3.8
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.7
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
2.4
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
3.4
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible
B
Bloom
Verified
4.9|2,514 reviews (last 12 months)|#20 in Short Term Insurance
TrustIndex9.1
Reply Time7h 17m
NPS76
AI Score4.2
Replied to 92% of negative reviews
Typically takes 9 hours 38 min to reply
B
Bloom
Verified
#20 in Short Term Insurance
4.9|2,514 reviews
TrustIndex9.1
Reply Time7h 17m
NPS76
Replied to 92% of negative reviews
Typically takes 9 hours 38 min to reply
Agent Service
4.7Ind. 3.9
Best: 4.7 (Bloom)
Claims Handling
4.3Ind. 2.7
Best: 4.3 (Bloom)
Communication
4.5Ind. 3
Best: 4.5 (Bloom)
Pricing & Excess
3.8Ind. 3
Best: 4.4 (Prime South Africa)
Repair Quality
3.6Ind. 2.8
Best: 4.3 (King Price Insurance)
Overall AI Score4.2
Industry: 3Best: 4.2 (Bloom)Agent Service
4.7
Industry: 3.9Best: 4.7 (Bloom)
Claims Handling
4.3
Industry: 2.7Best: 4.3 (Bloom)
Communication
4.5
Industry: 3Best: 4.5 (Bloom)
Pricing & Excess
3.8
Industry: 3Best: 4.4 (Prime South Africa)
Repair Quality
3.6
Industry: 2.8Best: 4.3 (King Price Insurance)
Overall AI Score
4.2
Industry: 3Best: 4.2 (Bloom)
4.5-5 Excellent 3.5-4.5 Great 2.5-3.5 Average 1.5-2.5 Poor <1.5 Terrible