1 reviews | Active since Member
What an incredible experience at CMH Toyota Umhlanga today where our Yaris was booked in as part of a Toyota recall campaign 🚘
I arrived at 6-50am with a few vehicles already in the que and was immediately acknowledged and had a number placed on the car.
The workshop garage doors opened promptly at 7am and vehicles moved forward. A lady was ready and waiting with a tray of hot cappucinos ☕️ to offer all customers on this cold winter morning. 🥶
It wasn't long until the service advisor Shantil Chetty attended to me and booked the vehicle in before booking me a Bolt driver at their cost to take me to work. The Bolt was there within 3mins and I was at work by 7-20am. 🚀
Shantil kept me informed of the progress during the day and even advised that were certain items not part of the recall that had been picked up and they were trying to sort. Vehicle was ready at 3pm sharp with them sorting out whatever unrelated items they had found at no cost to us. 😊
Was really impressed by the overall customer service and experience with the dealership and service advisor and will really recommend them. Keep up the great work! 🙏