1 reviews | Active since Member
Good Day, I travelled form Durban to Jhb yesterday afternoon (20/12/2022). About 75km in, the car starting leaking coolant badly. I was at the garage and opened to check and found a coolant pipe had burst. I had my family in the car was very desperate. After some phoning around, i got a hold of Volvo Umhlanga and spoke to Luke in parts, gave him the part and VIN number to check stock. Luckily he had. I used some tape to temporarily close the leak and drove back to Dbn slowly and reached Volvo Umhlanga. Got there, bought the part and them Patrick (workshop manager) personally fitted it on for me after the car cooled down. He provided further advice on future maintenance, etc. And within the hour i was on my way back to Jhb with my mind at ease...all this with the car packed with luggage and my family still in. What could have potentially been a disaster turned out to be a miracle. I would like to thank Patrick, Luke and the other Parts team for the kindness and efforts in ensuring that this issue was not bigger than is already was and the speedy, efficient assistance. Regards, Trevor