RESTAURANT DISAPPOINTING SERVICE AND NO VALUE FOR MONEY

We held our yearly club lunch at this establishment and were sadly disappointed. We were advised that without paying the deposit they wouldn't confirm our booking and because of this our Treasurer repeatedly asked for a invoice before the event in order to make the necessary payment and this was never sent. On the day when our guests started arriving, they refused to seat them and advised this was because the payment was not made. When our Treasurer arrived he made the payment and they allowed us to be seated. There was 3 different prices given for the buffet which made it really confusing as clearly the staff don't even know what to charge. Furthermore, they said we had to pay additional as the buffet included seafood, which on the day was only steamed fish and mussels. Very disappointing. The variety of food on the buffet and the flavour and taste was basic and did not stand out in any way. Service was not great and when we asked for butter for the rolls from the buffet staff, we were advised that there was not any, but on asking our waiter we were able to get butter. Just not value for money and sadly the service is disappointing. We spoke to the manager on the day who said he would look into our complaints and get back to us.