Coco Vogue Spa - Poor customer service, zero solutions

After numerous attempts to book, more than one Coco Vogue staff have denied me this. Their customer service is POOR. Just ZERO solution as if I wasn't paying customer. I've tried over a couple of weeks... Their online/ chat system to book is flawed. After explaining that I was unable to book - Shockingly, I was not allowed to book telephonically even while speaking to a staff member. They quite literally offered no solution, no call back.. Nothing. Sad