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I wish I had checked Hellopeter before using these guys. They came to repair my Delonghi coffee machine. They said they had to replace the infuser. Total charge was R3,200. Only itemized item on the invoice was labour at R950. I priced an infuser online for R866. So what was the difference of R1,384 for? I e-mailed them but as expected, no response. They are clearly taking advantage of people. In light of how many negative comments there are I am contemplating taking action in terms of the Consumer Protection Act - it appears way too many people have been taken for a ride!