DESPICABLE SERVICE EVER

<p>We are renting a property through Alcus Properties who are in turn managing this unit on behalf of Coler Wealth (BFN)and Silver Streak also in Bloemfontein. We have been renting since December 2010, where the previous tenants absconded with all the remotes and keys to this unit , we had no access to the front porch as the sliding door was also locked, despite our numerous requests to get our remote for the gate and keys it was to no avail until I took this matter in 2012 to the National Consumer Commission and the Estate Agents Board also intervened. We practically rented the place for two painful years before we could get the keys to the front door but they comfortably robbed us of our monthly rent.</p> <p>I wonder why the EAB does not yank their licence  or remove them from the registration list.  Coler Wealth and Silver Streak included are truly insulting our intelligence and they seem to be getting away with the ****** on so many levels.</p> <p>The year 2015 the unit required another maintenance and they have been sending low grade contractors to do shoddy maintenance  leaving the job half done. In 2016 numerous contractors will be sent to take pictures and sent quotations to Coler Wealth and Alcus will keep on claiming that if Coler does not approve the contractor the matter is out of their hands.  The situation has reached a boiling point now, the kitchen cupboard is practically falling off from the wall with my crockery inside, the door is also broken and all this could have been alleviated if these insitituiton had a shred of respect for the tenants and their business. </p> <p>They are parasites daily milking us dry for their own selfish means... and they do not even give a damn.   Today I had an unpleasant telephone conversation with Cheri Truter from Coler Wealth and guess what there is still no resolution to this mess...</p>