CW
Coler Wealth
Unclaimed Business
CW
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Michelle F
1 reviews | Active since Jan 2020
9 Nov 2021, 09:55
Bly wegvan hierdie agentskap.
Verdien nie eers 1 ster nie. Grootste klomp skelms - Bly ver weg van enige van hul eiendomme af - hul werk deur ander verhuring agentskappe soos Stock Real Estate (Pretoria)
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Michelle F
1 reviews | Active since Jan 2020
9 Nov 2021, 09:55
Bly wegvan hierdie agentskap.
Verdien nie eers 1 ster nie. Grootste klomp skelms - Bly ver weg van enige van hul eiendomme af - hul werk deur ander verhuring agentskappe soos Stock Real Estate (Pretoria)
0
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christell S
1 reviews | Active since Jan 2020
23 Feb 2021, 13:44
WORST RENTAL AGENTS EVER
Coler Wealth Realty is the worst Realty office in Pretoria, they are out to take your money and refused to comply to any contract rules from their side. I signed a lease with them for a unit in Mooikloof Estate for 18 months. Had to pay 2months rent as deposit. 11 of the 18 I had to live in a 2 bedroom apartment of witch I could only use one bedroom as the second bedroom got water damage only a month after moving in. They refused to fixed the wall for 11 months!!! After fighting with Ellie for 9 months I asked if I can rather just give up the contract, I couldn't live like this. She laughed it off and threatened to take my deposit if I don't live out my contract. So eventually after fighting for 11 MONTHS it was fixed. On the 27th of January Coler's agent, Mia, contacted me to ask if it would be possible to vacate the unit a month earlier as they have a new tenant that would like to move in on the 1st of Feb. I arranged everything to move on the 30th January, handed the keys over for final inspection the same day. On the 31st of January I was informed that the final inspection was done. Photos were taken as proof and all is in order. The keys were handed to the new tenants on the 31st of January. On the 8th of February I get an email asking for the invoice for the carpet cleaning... Now they refuse to pay back my deposit because I can't provide a invoice for carpet cleaning! They are actually, after forcing me to pay for a place I couldn't use for 11 out of the 18 months, really trying to steel my 2 months deposit too. I am very disappointed and won't recommend anyone to make use of these people.
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christell S
1 reviews | Active since Jan 2020
23 Feb 2021, 13:44
WORST RENTAL AGENTS EVER
Coler Wealth Realty is the worst Realty office in Pretoria, they are out to take your money and refused to comply to any contract rules from their side. I signed a lease with them for a unit in Mooikloof Estate for 18 months. Had to pay 2months rent as deposit. 11 of the 18 I had to live in a 2 bedroom apartment of witch I could only use one bedroom as the second bedroom got water damage only a month after moving in. They refused to fixed the wall for 11 months!!! After fighting with Ellie for 9 months I asked if I can rather just give up the contract, I couldn't live like this. She laughed it off and threatened to take my deposit if I don't live out my contract. So eventually after fighting for 11 MONTHS it was fixed. On the 27th of January Coler's agent, Mia, contacted me to ask if it would be possible to vacate the unit a month earlier as they have a new tenant that would like to move in on the 1st of Feb. I arranged everything to move on the 30th January, handed the keys over for final inspection the same day. On the 31st of January I was informed that the final inspection was done. Photos were taken as proof and all is in order. The keys were handed to the new tenants on the 31st of January. On the 8th of February I get an email asking for the invoice for the carpet cleaning... Now they refuse to pay back my deposit because I can't provide a invoice for carpet cleaning! They are actually, after forcing me to pay for a place I couldn't use for 11 out of the 18 months, really trying to steel my 2 months deposit too. I am very disappointed and won't recommend anyone to make use of these people.
0
Replies (0)JG
Johan G
1 reviews | Active since Jan 2020
19 Oct 2020, 09:18
Should be ashamed.
The total lack of common decency from the company in question, has brought me to writing this review. But looking at other reviews about them, I am definitely not the only tenant that has experienced their utterly poor service. My family and I were tenants of a unit in Hillside, Bloemfontein, adjacent to the municipal dump, from September 2018 until September 2020. The letting agents was Jawitz and the property management company was Coler Wealth. Unbeknown to us then, two years of challenges started right there as the letting agents did not inform us about the issues underlying staying so close to the dumping site. We only realized after a while, the reasons as to why the unit stood empty for such a long time. We rented in a unit owned by a well known Nephrologist in Bloemfontein. Coler Wealth managed this unit amongst others owned by the Doctor in the area. When we moved in, the unit has been empty for a while. It was in a terrible state. The unit was dirty and the carpets were clearly in dire need of a proper clean. We were promised it would be taken care off very soon. Two years later we were still waiting for Coler to send someone to come wash the carpets as promised. In the course of the next 2 years we battled to get things that broke due to lack of maintenance, fixed. We sometimes waited for weeks. In some cases the contractor had to come back twice and even 3 times to fix the problem again. It became clear in this time that communication, or lack thereof, between management and staff was a real problem. The almost reluctance on Coler side to attend to maintenance issues we reported, made me realize that as a Property Management Company, they were falling way short of their responsibilities towards, not only the owners of the units but also the tenants. It was clear from the state of the outside of the unit, specifically the small pane windows were putty was completely missing and the paint on the outside walls, that our unit was not been maintained as it should be. It was evident that the unit outside has not seen a coat of paint in may a year. Trap doors were missing and parts of ceiling boards were falling down. I became convinced that the owner, was none the wiser regarding the state of his property whilst under the impression that the company he trusted and paid for this purpose, was not doing its job. As tenants were were forbidden to do any maintenance at the unit, everything needed to be reported to Coler and then communicated to the relevant personnel for fixing. When we decided to vacate the unit, we send a months notice. in this notice we requested a outgoing/final inspection to be done. Between Jawitz and Coler, it was totally botched. In conversations with staff of both parties, the one blamed the other and it was a he-said-she-said scenario. The two companies in fact had a meeting that very same day to address their differences and inability to work together. In the mean time, clients were waiting for them to get their ducks in a row and just do their job. One day later, a contractor of the letting agents and his assistant, eventually pitched up and took a umber of photos. This apparently is the "new" way of conducting and inspection. I was promised a copy in 3 days time. I had to call a week later and then received a document with a bunch photos and comments to some of them. It was nothing more than a half finished school photo collage and it was very unprofessionally done. This should never be an accepted standard for anyone. When I queried the report, management from Coler accused me of being personal and abusive. It seemed I struck a nerve when addressing their incompetence and being honest about who promised what and when as is was the only response I got after a couple of mails to Coler. They were however very quick to remind us with our monthly statements that should we not pay our rent at a certain date, legal action would be taken against us. in an email to my wife a member of Coler management told her that they will conduct a "comparison", request quotations as to decide what costs will be for the owner and and which for us. The irony of this absolute ridiculous statement is that us as tenants will be absent as they compare what ever to what ever. A proper outgoing inspection is done when you take the original snag list (upon occupation) and compare that to a outgoing check. That is a professional, like for like comparison. I have in the mean time learnt that this apparently is the way Coler conduct their business. They do their comparison after the tenants have gone, find ways to hold the previous tenant accountable and then deduct it from the deposit they still owe the outgoing tenant. Stories of how they hold outgoing tenants "accountable" for amounts up to R 14 000.00 for a bachelor flat and retain the client's deposit, were mentioned to me. How convenient it must be to make a decision in the absence of the outgoing tenant that will be to his detriment. It has been 3 weeks since we vacated the unit and I am still waiting on the so called comparison report from Coler. No one from Coler has had the common decency to send us any feedback as to the outcome of the so called comparison. We have left the unit in a much better state than what it was when we moved in and there is no comparison really. It has come to light in this time after that Coler Wealth has built themselves a reputation as a company that delivers bad service. One has only to speak to former tenants that had Coler as their management company to confirm this. it is very sad that a company is known for its poor or bad service in stead for what it should be. To any future tenants of which Coler is the property management agents, my advice is to really think twice. You are leaving yourselves wide open for a lot of unnecessary frustration and challenges. I will neglect my duty as a concerned and severly frustrated citizen if I do not inform people about Coler's poor performance as a property management agent. I sincerely hope that Coler clean up their act and honor their responsibilities to the owners of the units as well as the tenants.
Helpful (0)
|Replies (0)JG
Johan G
1 reviews | Active since Jan 2020
19 Oct 2020, 09:18
Should be ashamed.
The total lack of common decency from the company in question, has brought me to writing this review. But looking at other reviews about them, I am definitely not the only tenant that has experienced their utterly poor service. My family and I were tenants of a unit in Hillside, Bloemfontein, adjacent to the municipal dump, from September 2018 until September 2020. The letting agents was Jawitz and the property management company was Coler Wealth. Unbeknown to us then, two years of challenges started right there as the letting agents did not inform us about the issues underlying staying so close to the dumping site. We only realized after a while, the reasons as to why the unit stood empty for such a long time. We rented in a unit owned by a well known Nephrologist in Bloemfontein. Coler Wealth managed this unit amongst others owned by the Doctor in the area. When we moved in, the unit has been empty for a while. It was in a terrible state. The unit was dirty and the carpets were clearly in dire need of a proper clean. We were promised it would be taken care off very soon. Two years later we were still waiting for Coler to send someone to come wash the carpets as promised. In the course of the next 2 years we battled to get things that broke due to lack of maintenance, fixed. We sometimes waited for weeks. In some cases the contractor had to come back twice and even 3 times to fix the problem again. It became clear in this time that communication, or lack thereof, between management and staff was a real problem. The almost reluctance on Coler side to attend to maintenance issues we reported, made me realize that as a Property Management Company, they were falling way short of their responsibilities towards, not only the owners of the units but also the tenants. It was clear from the state of the outside of the unit, specifically the small pane windows were putty was completely missing and the paint on the outside walls, that our unit was not been maintained as it should be. It was evident that the unit outside has not seen a coat of paint in may a year. Trap doors were missing and parts of ceiling boards were falling down. I became convinced that the owner, was none the wiser regarding the state of his property whilst under the impression that the company he trusted and paid for this purpose, was not doing its job. As tenants were were forbidden to do any maintenance at the unit, everything needed to be reported to Coler and then communicated to the relevant personnel for fixing. When we decided to vacate the unit, we send a months notice. in this notice we requested a outgoing/final inspection to be done. Between Jawitz and Coler, it was totally botched. In conversations with staff of both parties, the one blamed the other and it was a he-said-she-said scenario. The two companies in fact had a meeting that very same day to address their differences and inability to work together. In the mean time, clients were waiting for them to get their ducks in a row and just do their job. One day later, a contractor of the letting agents and his assistant, eventually pitched up and took a umber of photos. This apparently is the "new" way of conducting and inspection. I was promised a copy in 3 days time. I had to call a week later and then received a document with a bunch photos and comments to some of them. It was nothing more than a half finished school photo collage and it was very unprofessionally done. This should never be an accepted standard for anyone. When I queried the report, management from Coler accused me of being personal and abusive. It seemed I struck a nerve when addressing their incompetence and being honest about who promised what and when as is was the only response I got after a couple of mails to Coler. They were however very quick to remind us with our monthly statements that should we not pay our rent at a certain date, legal action would be taken against us. in an email to my wife a member of Coler management told her that they will conduct a "comparison", request quotations as to decide what costs will be for the owner and and which for us. The irony of this absolute ridiculous statement is that us as tenants will be absent as they compare what ever to what ever. A proper outgoing inspection is done when you take the original snag list (upon occupation) and compare that to a outgoing check. That is a professional, like for like comparison. I have in the mean time learnt that this apparently is the way Coler conduct their business. They do their comparison after the tenants have gone, find ways to hold the previous tenant accountable and then deduct it from the deposit they still owe the outgoing tenant. Stories of how they hold outgoing tenants "accountable" for amounts up to R 14 000.00 for a bachelor flat and retain the client's deposit, were mentioned to me. How convenient it must be to make a decision in the absence of the outgoing tenant that will be to his detriment. It has been 3 weeks since we vacated the unit and I am still waiting on the so called comparison report from Coler. No one from Coler has had the common decency to send us any feedback as to the outcome of the so called comparison. We have left the unit in a much better state than what it was when we moved in and there is no comparison really. It has come to light in this time after that Coler Wealth has built themselves a reputation as a company that delivers bad service. One has only to speak to former tenants that had Coler as their management company to confirm this. it is very sad that a company is known for its poor or bad service in stead for what it should be. To any future tenants of which Coler is the property management agents, my advice is to really think twice. You are leaving yourselves wide open for a lot of unnecessary frustration and challenges. I will neglect my duty as a concerned and severly frustrated citizen if I do not inform people about Coler's poor performance as a property management agent. I sincerely hope that Coler clean up their act and honor their responsibilities to the owners of the units as well as the tenants.
0
Replies (0)KK
Kelebohile K
1 reviews | Active since Jan 2020
3 Jan 2017, 10:16
DESPICABLE SERVICE EVER
<p>We are renting a property through Alcus Properties who are in turn managing this unit on behalf of Coler Wealth (BFN)and Silver Streak also in Bloemfontein. We have been renting since December 2010, where the previous tenants absconded with all the remotes and keys to this unit , we had no access to the front porch as the sliding door was also locked, despite our numerous requests to get our remote for the gate and keys it was to no avail until I took this matter in 2012 to the National Consumer Commission and the Estate Agents Board also intervened. We practically rented the place for two painful years before we could get the keys to the front door but they comfortably robbed us of our monthly rent.</p> <p>I wonder why the EAB does not yank their licence or remove them from the registration list. Coler Wealth and Silver Streak included are truly insulting our intelligence and they seem to be getting away with the ****** on so many levels.</p> <p>The year 2015 the unit required another maintenance and they have been sending low grade contractors to do shoddy maintenance leaving the job half done. In 2016 numerous contractors will be sent to take pictures and sent quotations to Coler Wealth and Alcus will keep on claiming that if Coler does not approve the contractor the matter is out of their hands. The situation has reached a boiling point now, the kitchen cupboard is practically falling off from the wall with my crockery inside, the door is also broken and all this could have been alleviated if these insitituiton had a shred of respect for the tenants and their business. </p> <p>They are parasites daily milking us dry for their own selfish means... and they do not even give a damn. Today I had an unpleasant telephone conversation with Cheri Truter from Coler Wealth and guess what there is still no resolution to this mess...</p>
Helpful (0)
|Replies (0)KK
Kelebohile K
1 reviews | Active since Jan 2020
3 Jan 2017, 10:16
DESPICABLE SERVICE EVER
<p>We are renting a property through Alcus Properties who are in turn managing this unit on behalf of Coler Wealth (BFN)and Silver Streak also in Bloemfontein. We have been renting since December 2010, where the previous tenants absconded with all the remotes and keys to this unit , we had no access to the front porch as the sliding door was also locked, despite our numerous requests to get our remote for the gate and keys it was to no avail until I took this matter in 2012 to the National Consumer Commission and the Estate Agents Board also intervened. We practically rented the place for two painful years before we could get the keys to the front door but they comfortably robbed us of our monthly rent.</p> <p>I wonder why the EAB does not yank their licence or remove them from the registration list. Coler Wealth and Silver Streak included are truly insulting our intelligence and they seem to be getting away with the ****** on so many levels.</p> <p>The year 2015 the unit required another maintenance and they have been sending low grade contractors to do shoddy maintenance leaving the job half done. In 2016 numerous contractors will be sent to take pictures and sent quotations to Coler Wealth and Alcus will keep on claiming that if Coler does not approve the contractor the matter is out of their hands. The situation has reached a boiling point now, the kitchen cupboard is practically falling off from the wall with my crockery inside, the door is also broken and all this could have been alleviated if these insitituiton had a shred of respect for the tenants and their business. </p> <p>They are parasites daily milking us dry for their own selfish means... and they do not even give a damn. Today I had an unpleasant telephone conversation with Cheri Truter from Coler Wealth and guess what there is still no resolution to this mess...</p>
0
Replies (0)MN
Marlise N
1 reviews | Active since Jan 2020
11 Nov 2016, 07:27
TERRIBLE SERVICE
<p>My rental agency is Coler Realty from Bloemfontein.</p> <p>Eversince I moved into this house on 29July16, I've had terrible service from them. </p> <p>Firstly , It took them 2 weeks to give me an answer to confirm that I can actually move in, I had to wait until 3days before moving date to get the final go-ahead to move in, then when I moved in I saw a lot of waterleaks in the house and I reported it on 3August16 to the agent, but in these last three months there were 2 contractors to look at the problems and then nothing further done, regardless of my numerous weekly emails and phonecalls to try to get the problems sorted, I've had no joy from them whatsoever! </p> <p>I still have the water leaks and it is damaging the owners house, and they are aware of the problem, but is just not coming back to me on when it will be fixed.</p> <p>In the meantime while waiting for the fixings to be done, I also had to wait two months just to get my signed rental contract and letter of proof of address.</p> <p>NO! This is unacceptable!!!</p> <p>I've never had such bad service from rental agencies as this one!</p> <p> </p>
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Marlise N
1 reviews | Active since Jan 2020
11 Nov 2016, 07:27
TERRIBLE SERVICE
<p>My rental agency is Coler Realty from Bloemfontein.</p> <p>Eversince I moved into this house on 29July16, I've had terrible service from them. </p> <p>Firstly , It took them 2 weeks to give me an answer to confirm that I can actually move in, I had to wait until 3days before moving date to get the final go-ahead to move in, then when I moved in I saw a lot of waterleaks in the house and I reported it on 3August16 to the agent, but in these last three months there were 2 contractors to look at the problems and then nothing further done, regardless of my numerous weekly emails and phonecalls to try to get the problems sorted, I've had no joy from them whatsoever! </p> <p>I still have the water leaks and it is damaging the owners house, and they are aware of the problem, but is just not coming back to me on when it will be fixed.</p> <p>In the meantime while waiting for the fixings to be done, I also had to wait two months just to get my signed rental contract and letter of proof of address.</p> <p>NO! This is unacceptable!!!</p> <p>I've never had such bad service from rental agencies as this one!</p> <p> </p>
0
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Vanessa Munnik-Wallace
1 reviews | Active since Jan 2020
2 Mar 2016, 09:58
Terrible property agents
Short and sweet - been renting a unit from Alcus Properties who in turn manage the property for Coler Wealth In Bloemfontein. Both companies are HIGHLY unreliable and unprofessional.<br> I have been broken into twice in Leisure Bay Estates, and recently had a burst geyser. They, after promising to install burglar bars, haven't done so in 2.5 years and after the geyser burst - I have a gaping hole in the ceiling with bits and bobs hanging waiting to fall on someone's head!<br> Numerous attempts to get some action going - but to no avail. <div><br></div><div><em>(Supplier name changed from Alcus to Coler Wealth by Hellopeter.com)</em></div>
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|Replies (0)VM
Vanessa Munnik-Wallace
1 reviews | Active since Jan 2020
2 Mar 2016, 09:58
Terrible property agents
Short and sweet - been renting a unit from Alcus Properties who in turn manage the property for Coler Wealth In Bloemfontein. Both companies are HIGHLY unreliable and unprofessional.<br> I have been broken into twice in Leisure Bay Estates, and recently had a burst geyser. They, after promising to install burglar bars, haven't done so in 2.5 years and after the geyser burst - I have a gaping hole in the ceiling with bits and bobs hanging waiting to fall on someone's head!<br> Numerous attempts to get some action going - but to no avail. <div><br></div><div><em>(Supplier name changed from Alcus to Coler Wealth by Hellopeter.com)</em></div>
0
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