KK
Kelebohile K
Active since Jan 2017
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
Wake up Liberty!
It is always a nightmare to have aclaim processed with this company. The online platform does not serve much purpose. Having your claim to be processed is like conducting a lobotomy. Let me breakdown the time and labour it requires: driving to postnet, make copies, completing lengthy paperwork and I tried to personally scan documents with a hope of cost saving but guess what this did not work. This morning I am busy with back and forth emails to the contact centre stating that they cannot open my documents which means another drive to postnet to get them scanned at another cost. This is so tedious, just get the online claims platform working, why should your clients struggle like this? Think for us, It cannot take almost a week to have documents received, Just check so may ref numbers for the same thing.
56 replies
5 months ago
Pathetic Service
Pathetic Service from Absa has seemingly become the norm. On the 24th November 2025 I made an online purchase at Amazon and the money just came off from my account without my bank sending me an authorisation message. Where were the security measures and the fire walls that the bank has promised to provide. Yesterday I sent a message on the ***** WhatsApp and there was no response then I took liberty to go the branch to call the digital banking line. I spoke to Melissa and she did not have any solution and she transferred me to Clintino from the ***** department. This conversation did not really go as expected. He sounded lethargic and incoherent. I could not make sense of what he was saying. He says that it is normal sometimes for transactions to go through from my account without the bank flagging them. There is simply no comfort in this especially if the banking app also allows Apple Pay. So I my banking details are already stored on my phone , transactions can just go off without my okaying this. This is not the first incident. September 2024 I escalated the matter on action line and to this date there is no solution. The reference is ASZA-2409-06579. A debit order for a life cover ent off from my account without me applying for the said product need less to say that I wouldn’t have authorised the deduction. This institution managed to access my confidential bank details and crush the set bank security measures and firewall. The ***** specialist that was assigned to this case is Victoria Mohale. The case just died a miserable death. How am I safe with this bank?
53 replies
16 months ago
Deplorable Telkom Service
Good day, We recently bought an iphone 15 online on black friday deal but the experience was nothing short of utter disappointment. After was seemed like a seemless online service the phone was sent to an incompentent Skynet Courier Service where the phone is sitting in their storage and it was not delivered until we made a follow up and they claimed that our delivery address was missing however they did nothing to rectify this. Finally the phone gets delivered and it is the wrong colour. We have tried to get assisrance from the customer care to no avail. This phone was delivered on 11 December 2024 and we have 7days window period for returns and there has not been any movement from Telkom to pick the phone, to share when we will receive a new iphone that was ordered. To put the cherry on top they went ahead to disable the existing simcard whereas we complained about the phone we want to return. How can we get someone from Telkom to offer assistance before the 7days lapse. This is totally unacceptable Teboho
0 replies
38 months ago
I just want invoices as proof of completed business trips
The company advertised itself to be a better option to all other ehailing rides and I believed them until I was looking for my invoices for business trips completed that is when all went south. The support team is utterly unhelpful and they are not even bothered by that. I contacted them on the app chat and also sent emails on the support email address and thus far there is no response
0 replies
73 months ago
TELKOM STOP DEBITING MY ACCOUNT
Hi, My mobile wi-fi contract came to end at the beginning of this year and was under the impression that I successfully cancelled the contract, to my surprise there are endless deductions on my account even months after the cancellation. I want Telkom to stop the debit order on my account effective today. Why do I continue to pay even though am no longer using the service?
0 replies
76 months ago
DEPLORABLE TREATMENT FROM ABSA
I have been with Absa as a client for over 16 years. This is a bank that will ditch you when you are in real trouble. The ABSA credit card protection plan only pays one retrenchment claim and afterwards it will pay when I die provided that my debt is below R100 000, that’s preposterous. I pay a monthly insurance premium for all these years and was only assisted in 2015 and according to your terms and conditions this is sufficient. What do you do with my monthly premiums for all these years, your terms and conditions are only there to rip us apart without mercy. I need your assistance now not when I die, and your terms and conditions are not compliant with the shocking economy that we have to put up with in South Africa, it is possible that people can be retrenched more than once in their career life, contracts are terminated daily, people have lost hope and are crushed emotionally. So you take my premiums and let me suffer for conditions that are simply beyond my control, I need a REFUND so that I can pay my outstanding credit card debt. It will not help your course to bother me everyday with calls trying to retrieve your money, am still unemployed and will not be able to pay but instead you are in possession of my premiums so you owe me.
56 replies
91 months ago
Appalling treatment from Keneilwe Seitshero at Sunnypark Mall Woolworths
I onThily shop at Woolworths solely for their exceptional customer service but that all changed today as I was literally harassed by some employee at Woolworths Sunnypark Mall by the name of Keneilwe Seitshero. The disdain was first picked at the time I wanted to try some items, I had about six items, she looked at me bitterly without any friendly face and let me through but I was really perturbed by this however did not make much out of it. As I left the fitting room she demanded to count all the items and to her dismay all the items were still there. The real harassment started when I requested to use the fitting rooms to change into one of the tops that I just bought, she wanted to see the receipt of which it was handed to her. As I tried the top I realised that it was too big and changed into my old one in order to exchange and that was my biggest mistake, as I walked out of the fitting room she started screaming demanding to know why was I not changed. This really took me by surprise because I am entitled to change my mind and do not owe her any explanation and she took my plastic threw all the contents on the counter scrutinising the receipt to check if I paid for all the items in the plastic. Her approach was that of a security guard that has set a trap for me and waiting to catch me out for shoplifting. She had preconceived ideas that I am a shoplifter. She was not even remorseful on discovering that all her ill conceived actions were unfounded. My concern here is the fact that every person entering the store or fitting items will always be suspected for theft. This Keneilwe must be disciplined and be taken for extensive training, if the store has alarming levels of theft it is not my problem as a client, I deserve to be treated with respect and dignity and it is incumbent upon the store to treat each case according to its own merit. Woolworths kindly fix this problem as this will ruin remarkable customer experience that I am so used to.
0 replies
113 months ago
DESPERATE FOR SALES
<p> </p> <p>Absa Bank is so desperate for sales that it dupes anyone unsuspecting into their dubious pit. I have an AVAF account with this despicable bank and apparently they need proof that the account holders have a cover for the automobiles. The story gets more interesting in that no one bothered to call me and request that I send proof of my cover for their records instead they decide to source a cover and approve it on my behalf without my knowledge. In December as usual their will harass you with numerous calls when you owe them but in my case it was different because that account was paid on the 20th. I took liberty to contact them and that is when I learnt that I have an aditional amount of R650 added to my account for a Hollard cover. Who on earth does this? But it can only be a desperate bank trying to make a ****ing at all costs because Barclays bank left them or maybe if they cannot meet the targets they will be left with only 1 option which is Retrenchments.....</p> <p>I am sick and tired and will settle this account and there will be no business from me in the future...</p>
56 replies
113 months ago
DESPICABLE SERVICE EVER
<p>We are renting a property through Alcus Properties who are in turn managing this unit on behalf of Coler Wealth (BFN)and Silver Streak also in Bloemfontein. We have been renting since December 2010, where the previous tenants absconded with all the remotes and keys to this unit , we had no access to the front porch as the sliding door was also locked, despite our numerous requests to get our remote for the gate and keys it was to no avail until I took this matter in 2012 to the National Consumer Commission and the Estate Agents Board also intervened. We practically rented the place for two painful years before we could get the keys to the front door but they comfortably robbed us of our monthly rent.</p> <p>I wonder why the EAB does not yank their licence or remove them from the registration list. Coler Wealth and Silver Streak included are truly insulting our intelligence and they seem to be getting away with the ****** on so many levels.</p> <p>The year 2015 the unit required another maintenance and they have been sending low grade contractors to do shoddy maintenance leaving the job half done. In 2016 numerous contractors will be sent to take pictures and sent quotations to Coler Wealth and Alcus will keep on claiming that if Coler does not approve the contractor the matter is out of their hands. The situation has reached a boiling point now, the kitchen cupboard is practically falling off from the wall with my crockery inside, the door is also broken and all this could have been alleviated if these insitituiton had a shred of respect for the tenants and their business. </p> <p>They are parasites daily milking us dry for their own selfish means... and they do not even give a damn. Today I had an unpleasant telephone conversation with Cheri Truter from Coler Wealth and guess what there is still no resolution to this mess...</p>
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (11.11111111111111%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)