I am highly upset that you put our Business in harm’s way like that.

The Hive Administrators Pty Ltd also trading under Colonial Advisors & Associates and 'The Colony'.

Imagine my shock when we were casually notified for the first time on the 7th of December 2022 that the fire risk on our policy has been cancelled - No upfront warning / notice period or terms provided.

As our broker we trusted you with our business and factory. You have been at our factory many times, and did a walk through to asses the values more than once, you never mentioned anything about any safety requirements not met.

Furthermore when Hollard did a survey in September and notified you as our broker we where not informed on any occasion of their requests.

Neglecting to share critical information with us has placed our business in harms way, it has caused us great concern over our busiest season and resolved in costing us double on our insurance premium with only 50% cover while we address the concerns that you received already in September.

Premiums where collected in advance for the full amount yet we had no cover over December when everyone went on Holiday we had no piece of mind. We were a good paying customer for years with minimal claims. I am highly upset that you put our Business in harms way like that.