DEFECTIVE BOOTS AND NON-EXISTENT CUSTOMER SERVICE/SUPPORT

Have a pair of hiking boots bought from Cape Union Mart some years ago. Hardly used. After a light hike the other day the soles on both boots started separating from the boot. I sent an e-mail request on Columbia's website for an address that I could send photo's to to get their opinion on the situation. That was about three weeks ago and no response. In my opinion the products are shoddy and their customer service/support even worse. I would not reccomend this company's products.