CC
Comb Communications
Unclaimed Business
CC
Comb Communications
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Comb Communications
Comb Communications has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Comb Communications across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYN
YOLANDE N
1 reviews | Active since Jan 2020
4 Nov 2025, 12:26
Support not giving support
We are about to put our TapTap system online. I called at 08:00 this morning with queries regarding the MyComb App and I still have not had any feedback. The app does not send OTP's to the users trying to register or change their password so it is not something I can fix. The support lady keep asking irrelevant questions and gets nothing done.
Helpful (0)
|Replies (0)YN
YOLANDE N
1 reviews | Active since Jan 2020
4 Nov 2025, 12:26
Support not giving support
We are about to put our TapTap system online. I called at 08:00 this morning with queries regarding the MyComb App and I still have not had any feedback. The app does not send OTP's to the users trying to register or change their password so it is not something I can fix. The support lady keep asking irrelevant questions and gets nothing done.
0
Replies (0)JN
James N
1 reviews | Active since Jan 2020
13 Apr 2024, 08:11
Poor support
Called the support number on Saturday morning at 10h00. There was NO indication that Comb Comm is not open or able to answer calls. The call was 'answered' and a recorded message kept saying 'You are the next person in the queue and the call will be answered as soon as the next agent is available" Waited for 30 minutes and then realised that they are probably not open on Saturday.
Helpful (0)
|Replies (0)JN
James N
1 reviews | Active since Jan 2020
13 Apr 2024, 08:11
Poor support
Called the support number on Saturday morning at 10h00. There was NO indication that Comb Comm is not open or able to answer calls. The call was 'answered' and a recorded message kept saying 'You are the next person in the queue and the call will be answered as soon as the next agent is available" Waited for 30 minutes and then realised that they are probably not open on Saturday.
0
Replies (0)JS
Jonathan S
1 reviews | Active since Jan 2020
20 Nov 2023, 09:26
Zero Communication!!
Since the log in page has changed I have not been able to log into the system. Subsequently I have called their help desk where they said they would check what the problem is and call me back, nothing yet 4 days later. I have also sent them an email asking them to resolve this problem, no reply. I can only assume that Comb Communications don't give a continental about their paying customers.
Helpful (0)
|Replies (0)JS
Jonathan S
1 reviews | Active since Jan 2020
20 Nov 2023, 09:26
Zero Communication!!
Since the log in page has changed I have not been able to log into the system. Subsequently I have called their help desk where they said they would check what the problem is and call me back, nothing yet 4 days later. I have also sent them an email asking them to resolve this problem, no reply. I can only assume that Comb Communications don't give a continental about their paying customers.
0
Replies (0)AO
Aki O
1 reviews | Active since Jan 2020
30 May 2023, 14:43
Poor backup and incorrect repair advice
After multiple attempts to have our mulfunctioning gate intercom system serviced for a problem that we assumed would be a small hardware repair we eventually gave up with comb.. comb recommended we replace our outdated unit as the speaker probably isn't working due to the cellphone networks upgrading from basic GSM etc etc .. they had kindly provided a quote to upgrade our unit for approx R30k.. we ended up using a gent with some electrical experience to test the components and replace the internal speaker for under R1k and magically the intercom is working perfectly again.
Helpful (0)
|Replies (0)AO
Aki O
1 reviews | Active since Jan 2020
30 May 2023, 14:43
Poor backup and incorrect repair advice
After multiple attempts to have our mulfunctioning gate intercom system serviced for a problem that we assumed would be a small hardware repair we eventually gave up with comb.. comb recommended we replace our outdated unit as the speaker probably isn't working due to the cellphone networks upgrading from basic GSM etc etc .. they had kindly provided a quote to upgrade our unit for approx R30k.. we ended up using a gent with some electrical experience to test the components and replace the internal speaker for under R1k and magically the intercom is working perfectly again.
0
Replies (0)HA
Hennie A
1 reviews | Active since Jan 2020
19 Jan 2023, 09:15
Comb Communications
Our complex had been using Comb Communications' system for a number of years and my experience differs vastly from the reviews already received. To my understanding Comb is a supplier and they use installers approved by them to install and maintain the system. I know that does not fully explain the reasons for the reviewers' problems but I thought I should mention this because the installers more than Comb are to blame here.
Helpful (0)
|Replies (0)HA
Hennie A
1 reviews | Active since Jan 2020
19 Jan 2023, 09:15
Comb Communications
Our complex had been using Comb Communications' system for a number of years and my experience differs vastly from the reviews already received. To my understanding Comb is a supplier and they use installers approved by them to install and maintain the system. I know that does not fully explain the reasons for the reviewers' problems but I thought I should mention this because the installers more than Comb are to blame here.
0
Replies (0)CE
iI
NL
Nick L
1 reviews | Active since Jan 2020
25 May 2021, 05:08
Poor support service
Very poor support, sometimes get an initial response to a problem (asking for more details etc), but after that, there is no further contact. I have issues that have been running for more than a year.
Helpful (0)
|Replies (0)