Active since Mar 2018
Purchased a Freezer online. Delivery included in the price. Full payment has been made, still no payment. Calling the head office or Germiston branches are of no use at all.
Terrible Service - There is no contact number on their Website. They do not respond to numerous emails. They have changed their Portal without notifying users of their new login details.
Planet Fitness staff are unable to cancel a membership. Been into Club, tried the call centre and online and numerous emails. Not a response. The Staff have a don't care attitude.
The Process is so complex, none of the staff no how to cancel a membership.