YN
YOLANDE N
Active since Aug 2009
70
Reviews
0
Industries
Reviews
70 reviews5 months ago
Support not giving support
We are about to put our TapTap system online. I called at 08:00 this morning with queries regarding the MyComb App and I still have not had any feedback. The app does not send OTP's to the users trying to register or change their password so it is not something I can fix. The support lady keep asking irrelevant questions and gets nothing done.
0 replies
5 months ago
Data prices not as per adverti*****t
Rain advertises data at R10 per gig and yet I have been paying R50.00 per gig. Either you give me the extra data TODAY or I report you for false advertising and I stop my Rain services after being with you for years. The adverti*****ts says nothing about calling Rain every time I want to buy data. I asked about fair use policies when I signed up and Rain said they dont have any
142 replies
7 months ago
MWEB suck
Generally their service is not to bad but 3 emails has been put in quarantine and I cant review them. They will be deleted in three days. I have been waiting for over an hour on an online chat for someone to assist. Their phone lines are down and in the mean time the clock is ticking
0 replies
7 months ago
DISCOVERY SUCK
YOUR HEALTH ID PLATFORM IS NOT WORKING AGAIN!!!!!!!!!!!!!!!!!!!!!!!! WHAT A WASTE OF MY TIME!!!!!!!!!!!!!!!!!!! HAVE TO GIVE THE MEMBERSHIP NUMBER AND DATE OF BIRTH 4 TIMES SO TOTALLY UNPROFESSIONAL
318 replies
8 months ago
Rain suck
I called in twice today and twice I was cut off. I am not cannot dial out and I am not receiving incoming calls. The raintalk app says no network. I am sick and tired of your call centre being so unprofessional! Why do they always cut the calls.
106 replies
9 months ago
WILL NOT USE UBER EATS AGAIN
Ordered food. Delivery was late, food was cold and the drink was not sealed. No one to call to complain. I complaint on the app and they have decided to call me back within 6 to 12 hours! When you took my money you did not give me the option of paying in 6 to 12 hours!
0 replies
9 months ago
MTN discriminates against elderly
Took my mother to get a router and month to month internet contract at your Oakfields shop. They refused to help us because she is unable to email her bank statements to them. She had printed statements with her with a bank stamp. This is ************** against the elderly. She does not have a banking app or internet banking but the arrogant lady that "helped" us did not offer any solutions just issues.
0 replies
9 months ago
Erratic WIFI speed
Our speed is better after my last complaint on Hello Peter but it is erratic. I need the same speed constantly and it should be close to 100mbps as this is what I pay for. I cant work with erratic speed. Please please please sort this out.
56 replies
9 months ago
Discovery sucks
Once again I have to complain here because the call centre is totally useless. PLEASE TRAIN YOUR STAFF !!!!!! I HAVE BEEN ASKING FOR YEARS NOW Called in this morning to get a call reference number since (it is dentistry) for my patient to go to theatre. I was told I have to use HEALTH ID to get the number which I did. I downloaded the virtual quote but the wording on this quote contradict the purpose of the quote. It says the quote is not an authorisation and is not a guarantee of payment which I understand. No where does it say that the quote reference number is to be used to get admitted. NOT ALL OF YOUR MEMBERS KNOW THAT YOU DONT AUTHORISE DENTISTRY IN HOSPITAL ANYMORE!!!!!!!!!!!!!!!!!!!!!!! So I get the virtual quote done and the member is still going to call Discovery to get an auth number because of the wording on the quote. I then call the call centre to bring this to their attention and I am told the quote wording will have to go on review. Sounds like I am dealing with Government who has to talk about things for years before maybe fixing it You are wasting all of our time.
109 replies
10 months ago
You are throttling us
Been calling since Saturday and I still have 33mbps instead of the 100mbps that I pay for !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
212 replies
Review Distribution
5 Star
1 (1.4285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (14.285714285714286%)
1 Star
59 (84.28571428571429%)