1 reviews | Active since Member
The worst purchase I HAVE EVER Made. The biggest sized ComfyZak.
The two queen sized mattresses in their biggest ComfyZak is WAY BIGGER than a queen so the cover does not fit AT ALL.
When we first got the Zak we thought the fact that one queen mattress was way fuller than the other was the issue.
We contacted support and they treated us like a ********.
They claimed we did not follow instructions.
We actually DID exactly as the paper said to do.
Getting the two mattresses out of the flimsy bags was a nightmare in itself.
After finally jumping through hoops to get more filling - we had to submit photos and all sorts to get the extra filling they claim they are HAPPY to provide to make sure the Zak is comfortable!
I finally wrestle these two extraordinarily HEAVY MATTRESSES back into the cover AGAIN.
Now not only is it STILL lopsided suddenly the cover is way too small for both mattresses.
So today I decide to ONCE AGAIN to disassemble this thing that breaks my back.
I measured the two queen mattresses.
They are 12 inches WIDER than a queen mattress!
So it explains why a queen sized Comforter does not work on them.
It is so uncomfortable and so UNUSABLE it is the biggest space waster and money waster EVER.
They should have a disclaimer on how heavy this thing is!