Warning when buying at Commercial Auto Parts

Just a warning to potential customers at Commercial Auto Parts - On 20 March 2024 I bought a new headlight for my bakkie from Commercial Bakkie, tried to get an opening with mechanic but ended up having to go to another one who told me that the existing headlight could be fixed and was done so on 26 March 2024. On 28 March 2024 i went back to Commercial and told them the story and said that the head light was with the mechanic and the invoice was in the box but when i got it from Mechanic the slip was no longer in the box. I showed them the headlight that was still in its original plastic and box and i said i have the proof of payment on my banking App. Sorry they say to me, they only refund with the original invoice, i said ok i will even just take something else that i can use, i dont have to get the money back, same story sorry, only the original invoice, then they say secondly, they dont change anything after 7 days. I wrote a mail to thier email business address and the answer i got was " Good Day unfortunatly this is our policy, most places are like this. This is our company policy sorry for the inconveniance caused." So those who buy there make sure you have the original invoice and dont come for help after 7 days. Imagine how much money they have made with this policy