Active since Jul 2022
Great service from the CBK team, very happy with my car, they really went the extra mile to assist me with the purchase
Just a warning to potential customers at Commercial Auto Parts - On 20 March 2024 I bought a new headlight for my bakkie from Commercial Bakkie, tried to get an opening with mechanic but ended up having to go to another one who told me that the existing headlight could be fixed and was done so on 26 March 2024. On 28 March 2024 i went back to Commercial and told them the story and said that the head light was with the mechanic and the invoice was in the box but when i got it from Mechanic the slip was no longer in the box. I showed them the headlight that was still in its original plastic and box and i said i have the proof of payment on my banking App. Sorry they say to me, they only refund with the original invoice, i said ok i will even just take something else that i can use, i dont have to get the money back, same story sorry, only the original invoice, then they say secondly, they dont change anything after 7 days. I wrote a mail to thier email business address and the answer i got was " Good Day unfortunatly this is our policy, most places are like this. This is our company policy sorry for the inconveniance caused." So those who buy there make sure you have the original invoice and dont come for help after 7 days. Imagine how much money they have made with this policy
On 1 an 2 November two unauthorised/unknown transactions went off my cheque account. I was told to block the bank card and order a new one at a cost of R150. On 7 Nov another transaction from the same *****ster went off my virtual bank card, I was told to block the virtual card. On 8 Nov my new bank card was delivered to me and I activated it. On 10 Nov I saw that a transaction from the same *****ster was done on the new card on 9 Nov. I again phoned FNB and they said I need to cancel the card I received on 8 Nov and order another one. This is absurd and I think that it is quite obvious that my bank account has been comprimised and not each of my cards which having their own card details. How long will this ordering and blocking ho on for? Two or three months ago I went through the same problems. Not once has the so called ***** investigators given any indication of how or why this happened, now it's happening again. FNB does not care if you are unable to access your money when cards are blocked, this trend has picked up at FNB, is our money really save in their hands????
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