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CBK Motors

Verified Business
253 Reviews (last 12 months)
Responds in 1 hours 15 min

Scores reflect the Overall AI Score for each category

AI Review Summary

Based on recent customer reviews, CBK Motors delivers a consistently exceptional customer experience across nearly all touchpoints. The dealership is praised repeatedly for its speed, transparency, and the personal attention staff provide during both buying and selling transactions. Staff members are frequently named and celebrated for professionalism, friendliness, and going the extra mile, resulting in strong scores across Sales & Purchase Experience (4.6) and Staff Professionalism (4.7).

Top Strengths:

  • Staff Professionalism & Conduct: Customers consistently name individual staff members such as Zander, Anton, Tiffany, David, Dean, and Jabu as friendly, professional, patient, and knowledgeable. The personal touch is a defining feature of this business.
Service Quality Ratings
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
8.4Trustindex Rating
#10Ranked In Automotive
0.0 HrsAverage Time To Reply
70 NPSRecommended: Very Likely

Replied to 100% of negative reviews

Typically takes less than 49 min to reply

Review Distribution
4.81|253 Reviews

May '25 - Apr '26

5(91.9%)
4(4.3%)
3(0.9%)
2(0%)
1(3%)

Recent reviews (253)

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Popular mentions

T
Tanya

1 reviews | Active since Jan 2020

16 Mar 2026, 18:03

From the moment we s...

From the moment we stepped in greeted by Jabu Financed by Dean and the handover by Tiffany Great Service all the way will recommend Cbk motors to anyone looking for a car

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Zane

1 reviews | Active since Jan 2020

12 Mar 2026, 16:45

What an excellent se...

What an excellent service I received...would really recommend CBK Motors too everyone that is looking to purchase a vehicle...👌🏽10/10.

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BB
Bernard Botha

1 reviews | Active since Jan 2020

12 Mar 2026, 10:50

Excellent service from Zander and Andrew

Excellent service from Zander and Andrew. Very professional. Payment was prompt and painless - I can highly recommend them!

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Shane

1 reviews | Active since Jan 2020

12 Mar 2026, 08:51

Honest up front on t...

Honest up front on time when making appointment professional will definitely use them again

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C
Cpho

1 reviews | Active since Jan 2020

11 Mar 2026, 09:18

The dealer is very e...

The dealer is very efficient and it executed the deal in a simplified manner

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Johan

1 reviews | Active since Jan 2020

10 Mar 2026, 06:39

Friendly and professional service

Friendly and professional service. Simple and fast assistance with documentation

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Derek Campher

1 reviews | Active since Jan 2020

9 Mar 2026, 10:52

Very friendly and helpfull throughout the selling process

Very friendly and helpfull throughout the selling process. The process is very fast and easy for the seller.

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J
Jayde

1 reviews | Active since Jan 2020

6 Mar 2026, 11:28

The process of selling my car was quik and easy without any hiccups

The process of selling my car was quik and easy without any hiccups. The service from Jabu and Zander is top class! Thank you guys for making this experience as easy as possible! 👍🏼

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