Scores reflect the Overall AI Score for each category
Based on recent customer reviews, CBK Motors delivers a consistently exceptional customer experience across nearly all touchpoints. The dealership is praised repeatedly for its speed, transparency, and the personal attention staff provide during both buying and selling transactions. Staff members are frequently named and celebrated for professionalism, friendliness, and going the extra mile, resulting in strong scores across Sales & Purchase Experience (4.6) and Staff Professionalism (4.7).
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name individual staff members such as Zander, Anton, Tiffany, David, Dean, and Jabu as friendly, professional, patient, and knowledgeable. The personal touch is a defining feature of this business.
Replied to 100% of negative reviews
Typically takes less than 49 min to reply
TrustIndex
8.4
Score
Ranking
#10
in Automotive
Avg Reply
0.0
Hours
NPS Score
70
Recommended: Very Likely
Replied to 100% of negative reviews
Typically takes less than 49 min to reply
May '25 - Apr '26
Recent reviews (253)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Excellent service from Zander and Andrew
Excellent service from Zander and Andrew. Very professional. Payment was prompt and painless - I can highly recommend them!
1 reviews | Active since Jan 2020
Excellent service from Zander and Andrew
Excellent service from Zander and Andrew. Very professional. Payment was prompt and painless - I can highly recommend them!
1 reviews | Active since Jan 2020
Very friendly and helpfull throughout the selling process
Very friendly and helpfull throughout the selling process. The process is very fast and easy for the seller.
1 reviews | Active since Jan 2020
Very friendly and helpfull throughout the selling process
Very friendly and helpfull throughout the selling process. The process is very fast and easy for the seller.
1 reviews | Active since Jan 2020
The process of selling my car was quik and easy without any hiccups
The process of selling my car was quik and easy without any hiccups. The service from Jabu and Zander is top class! Thank you guys for making this experience as easy as possible! 👍🏼
1 reviews | Active since Jan 2020
The process of selling my car was quik and easy without any hiccups
The process of selling my car was quik and easy without any hiccups. The service from Jabu and Zander is top class! Thank you guys for making this experience as easy as possible! 👍🏼

