SD
Sasha D
Active since Apr 2017
7
Reviews
0
Industries
Reviews
7 reviews40 months ago
Clickongames SCAMMERS
Order No. 4645 I ordered 2 PS4 motion controllers on 7 December 2022, but have still not received my order. I’ve sent countless email and sent follow up on the website and have still not received feedback. According to your website delivery is within 3-5 working days but a month later I’m one of the thousands of your customers who has not received the order. If these scammers do respond on HelloPete as they claim they are HeloPete verified I want a refund. I’ve logged a query with ombudsman as well.
0 replies
40 months ago
RAM COURIER
6/01/23 I was suppose to receive my parcel, at 16:08 I received a call that they at my complex gate, I instructed the lady to request my unit number so they open the gate. 2 minutes later I go down the gate and called the lady back to ask what happen and she told me they dialled a wrong number they still coming to deliver my parcel. An hour later the office calls me to tell me my parcel was not delivered due to me not being home. I related what happened to the person who called me, he put me on hold till the phone automatically hung up. I called back Ram on the 7th and the gentleman I spoke to assured me my parcel would be delivered Monday morning. I called Ram at 11:14 to follow up on my delivery and relaid the story yet again to the agent who answered my call, he put me on hold till the phone automatically hung up. Why am I not receiving my parcel RAM??? The number that called me on Friday +27 (72) 775-1742 My Woolworths order No.: o850895970
132 replies
83 months ago
Pathetic Service
I requested a reconnection and asked what I need to pay. Was given the amount and told as soon as I pay I will be reconnected. I'm still waiting to be reconnected. Their system is down so I'm told they can't help. We phone using our units or airtime and the service we get is pathetic. DSTV service is terrible!!!
0 replies
87 months ago
DISGUSTING SERVICE, NXA!!!
Disgusting customer service I stopped my account 28 January and explained to the lady that I will call them when I want to reinstate my account. The lady advised that the debit order might still go off if it does I can go reverse it at my bank, I told her I will move the money to my sisters account if the debit does go off my account. She agreed that would be done, and I know that it can be done as I have requested money to be moved from one account to the other cause I pay for a number of accounts. The debit did go off my account and 4th February I phoned multichoice and requested the money to be transferred to my sister’s account as they can see my account has been discontinued till further notice. A lady by the name of “Future Hlatswayo” was assisting me and she gave me her email address ********** requesting me to send her a copy of my ID proof of residence for both my sister and I for her to be able to transfer the money from one account to the other, of which I did. I did a follow up on 28 February as I never received acknowledgement or feedback on the mail I sent on 4 Feb. I did not get a response yet again Yesterday (3 March) my sister’s account was disconnected due to non-payment, I phoned DSTV and was on the line for over 25minutes for a mistake which was not mine, I had to pay for the call at my cost. A gentleman by the name of Albertus Stohseldt assisted me yesterday and he informed that he could not move the money from my account to my sisters, he was of great help though he not perform the transfer. He promised his team leader would call me in 3 hours or less, but no one returned my call. This is ridiculous; I requested the money to be transferred from one account to another well in advance. If they cannot move the money for whatever reason, they must inform me and pay me back the money, and we will not be liable for reconnection fee as the mistake was on their side. Now I understand why people are opting for Netflix, multichoice does not respect its customers!!!!
0 replies
89 months ago
Horrible service
Unprofessional Service!! I wanted to cancel my contract with Vodacom due to them being more expensive compared to other service providers. The second time I called to confirm my contract cancellation a gentleman convinced me to remain with them and gave me a fair enough deal. It was on a Friday 7th December, the gentleman phoned on Monday to confirm the info I gave him and to reasdure me he will request dispatch to courier my phone before end of the week. He offered excellent service. On Thursday 10h37 a lady called to confirm my delivery address, the type of phone and colour to be delivered. I gave her the required info. The phone was delivered Friday morning but it was the wrong colour. I phoned the upgrade department to inform them of the incorrect phone and to tell them I want what I requested and was promised when I decided to remain with vodacom. The lady who assisted me told me about the phone being picked up at the address it was delivered which was not possible as it was delivered at my work address and I will not be available at work for the next coming weeks. I requested to speak to her senior. The team leader said she is going to verify if I clearly stated the phone colour when I was phoned for delivery and arrange I go exchange the phone at a Voda shop, she will then get back to me I must give her 20minutes to provide feedback. I'm still waiting for the call. I'm so disappointed with the service offered, I'm actually furious. I regret staying with Vodacom. The gentleman who convinced me to renew my contract did an excellent job but it was ruined today. I have to wait 24months yet again before I leave this network. The inconvenience all this cost and the regret I have for staying with this pathetic network!
210 replies
90 months ago
Click: Bad attitude from a supervisor
I was at Clicks Menlyn on Wednesday 5/12/2018 between 12:30 and 13:30 and when I was paying for my goods I realized I was charged R36.99 for a bath sponge which had a price of R28 on the shelve. A supervisor who was on duty (an African gentleman with glasses), I did not get his name was called to come assist, He took long approximately 15minutes to attend to me and that's after the lady (Andisiwe) at the till called her twice already. When he got to the till he was so rude and the body language was beyond words, He tells me “I cannot reimburse you on this, as the price on the shelve had a description of a shower sponge and what you purchased is a bath sponge. You should have came to me so I check the price for you.” I asked him how do you expect me to come check the price if I see it written on the shelve and how authentic is your statement as I cannot see what you reading on the screen on what the price bar code has. He told me that's not his problem and he's not reimbursing me. He then walked away. For the sake of peace I told the girl at the till to give the balance due so I pay. I was boiling at that point, there is no way a person can be appointed as a supervisor who is assisting direct customer with that attitude!! I would strongly suggest that he is placed as a inventory or admin supervisor with that attitude. Or take him for customer service training please, you don’t speak to customer in that manner and the body language he presented was appalling. Not that I’m comparing but I’ve has a few price mix up at Woolworths and never once was I given that pathetic attitude. The staff at Woolies apologized and improvised. Maybe you should adopt the same customer policy as Woolworths. That boy must go for training ASAP.
0 replies
108 months ago
Wrong Order
<p>Good day,</p> <p> </p> <p>I was at Debonairs Mall of Africa on Friday, 2 June 2017.</p> <p>I place an order for a triple decka chicken, my order No. 590.</p> <p>I repeated that I want CHICKEN.</p> <p> </p> <p>When my order came it was something meaty with PORK.</p> <p> </p> <p>When I got home I did not take note, by kids helped themselves while I was busy with other others thisng.</p> <p> </p> <p>My son is allergic to pork he had an allergy reaction, I was furious as I clearly stated I want chicken.</p> <p> </p> <p>I could not even post this complain early enough as I had to attend to my son.</p> <p> </p> <p>The people who take the orders musy pay attention.</p> <p> </p> <p>Beacuse of a silly mistake I had medical costs to cover as well.</p> <p> </p> <p>I would appreciate an apology from the Branch Manager if they will even look at the complain.</p> <p> </p> <p>Very disappointed & Angry customer</p> <p>Sasha - ********** </p>
56 replies
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1 Star
7 (100%)