Bothasig Gardens Communicare

My name is Priscilla Ndabukelana, and I am writing to bring to your attention concerns regarding the treatment of residents and visitors at Bothasig Gardens CommuniCare in Cape Town.

On 14 April 2026 and 15 April 2026, I experienced what I believe to be unprofessional and inconsistent conduct by security personnel at the entrance of the premises. Despite presenting valid identification, I was subjected to repeated questioning about my presence, which I found excessive and unnecessary. This caused delays and created an uncomfortable experience.

In addition, when I requested the names of the guards on duty, they refused to provide them and were not wearing visible name badges. This raises concerns about accountability and transparency.

More broadly, there appears to be inconsistency in how access control procedures are app****, which raises concerns about fairness and the general management of the property. These issues may be affecting other residents and visitors as well.

I have video evidence of the interaction, which I am willing to share if required.

I believe this matter may warrant further attention or investigation, particularly regarding standards of conduct, resident treatment, and management oversight at the property.

Please let me know if you would be interested in looking into this matter further. I am available to provide additional details.

2.I would like to raise a serious concern about how residents and visitors are being treated at Bothasig Gardens CommuniCare, especially at the entrance by security. I believe many of us may have experienced similar issues, and it is important that we stand together as tenants. When we act as a group, our concerns are taken more seriously and we can push for real change. I suggest that we: Get more tenants involved in this discussion Share our experiences so we have a clear understanding of the issues Arrange a meeting among ourselves Appoint a few representatives to engage directly with CommuniCare and RPF (the managing agents) This will allow us to address these concerns properly and ensure fair and respectful treatment for everyone. If you are interested in being part of this, please respond so we can organise the next steps. Thank you.