Delay in payment for bursary beneficiaries by the compensation fund

I am writing this because of my dissatisfaction with the responsiveness to my urgency to study by the compensation house employees. I was awarded a bursary by the Dept. of labour as a beneficiary, my school fees were only paid this year, while the government knows that all fees were pain by the end of the year, when addressing that issue, I was told that I did not send the required documents, yet all the proof is in emails that I sent from September. The delay in 2022 payments led to me being unable to register on time, however I wanted to change schools to a public university, but wits doesnt have late applications, hence I reverted my decision and notified the bursary that I will continue to study with Rosebank college by the 1st March. I submitted a book list over 3 times, with no payment of books and the delay in study material is causing damage as I am behind and have already missed over 20 tasks as Ice tasks of modules are done weekly. When I went to the office in Feb I got told that all stipends will be paid and other beneficiaries got the stipends, while I did not and the fact that my accommodation has not been sorted, this means I have to travel from PTA to JHB which in a week I spend over 1000 which I do not have.

I tried calling the people and since yesterday they have been telling me that the finance team will pay, yet I am still without school books, a stipend and acoomodation.

May I please get help from you by escalating it to the relevant individuals coz wow. I have proof of all the communication between the relevant people and I.