CC
Complete Care Group
Claimed Business
CC
Complete Care Group
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Complete Care Group
Complete Care Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Complete Care Group across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBP
MS
CL
Claudio L
1 reviews | Active since Jan 2020
8 Aug 2024, 11:21
Splendid Service
Hi Rhona... I hope you have been well.... as tomorrow is a public holiday, today should be Helena's last working day with us... I would like to thank you again for your help... We were so lost and worried on how to help my mother during her recovery at home and you have been so helpful and supportive... Helena was great and helped us a lot in getting my mother up and running... Now that I "found you"... If we need help in future I will reach out to you again!
Helpful (0)
|Replies (0)CL
Claudio L
1 reviews | Active since Jan 2020
8 Aug 2024, 11:21
Splendid Service
Hi Rhona... I hope you have been well.... as tomorrow is a public holiday, today should be Helena's last working day with us... I would like to thank you again for your help... We were so lost and worried on how to help my mother during her recovery at home and you have been so helpful and supportive... Helena was great and helped us a lot in getting my mother up and running... Now that I "found you"... If we need help in future I will reach out to you again!
0
Replies (0)BR
B R
1 reviews | Active since Jan 2020
8 Feb 2024, 13:38
Beware of signing up with Complete Care Group.
I gifted a new mom with a 10 day baby-nurse care voucher. What a blunder that was. The nurse that arrived the first night, a Wed, to care for a new born was sniffing and blowing her nose the whole night through. The following day she posted a pic with a headband and a statement that she was ill. The excuse given by Rhona the manager/owner of Complete Care was that the nurse had allergies. 🫤 Given this incident the mom natutally was reticent to continue with this service and duly explained her concern to Rhona the following day. Rhona then gave her the option to terminate the contract if she wanted to do so (how convienient for here). After giving itsome thought, the mom duly did cancel later that day, since no alternative was offered like changing out the nurse. With that contract now terminated, I set out to get Complete Care group to refund the outstanding amount. It’s taken me over 2 months with regular reminders to have just a little over R2.3K refunded of the R6.7k paid to them. Bare in mind, that this is for one night of nurse care. They have all sorts of clauses penalising you if you discontinue a contract. I accept that they can charge a few xtra nights as a penalty, but it’s nothing short of ****ming a person, when a company is chargimg not only 5 nts penalty fee,but also different nights at different rates so that nt 4 and 5, which would have fallen over a weekend (but were never used) are now charged at much higher prices?? Incidentally they agreed to charge 4 nights and charged 5 in the end. In total I was refunded one third of the money paid to them for 1 night of nurse-care--- which is proposterous! Complete Care has managed to show the Completeness of their CARE in first and foremost looking after their own greedy gain. I cannot recommend this sort of company who behaves in such a manner!
Helpful (0)
|Replies (0)BR
B R
1 reviews | Active since Jan 2020
8 Feb 2024, 13:38
Beware of signing up with Complete Care Group.
I gifted a new mom with a 10 day baby-nurse care voucher. What a blunder that was. The nurse that arrived the first night, a Wed, to care for a new born was sniffing and blowing her nose the whole night through. The following day she posted a pic with a headband and a statement that she was ill. The excuse given by Rhona the manager/owner of Complete Care was that the nurse had allergies. 🫤 Given this incident the mom natutally was reticent to continue with this service and duly explained her concern to Rhona the following day. Rhona then gave her the option to terminate the contract if she wanted to do so (how convienient for here). After giving itsome thought, the mom duly did cancel later that day, since no alternative was offered like changing out the nurse. With that contract now terminated, I set out to get Complete Care group to refund the outstanding amount. It’s taken me over 2 months with regular reminders to have just a little over R2.3K refunded of the R6.7k paid to them. Bare in mind, that this is for one night of nurse care. They have all sorts of clauses penalising you if you discontinue a contract. I accept that they can charge a few xtra nights as a penalty, but it’s nothing short of ****ming a person, when a company is chargimg not only 5 nts penalty fee,but also different nights at different rates so that nt 4 and 5, which would have fallen over a weekend (but were never used) are now charged at much higher prices?? Incidentally they agreed to charge 4 nights and charged 5 in the end. In total I was refunded one third of the money paid to them for 1 night of nurse-care--- which is proposterous! Complete Care has managed to show the Completeness of their CARE in first and foremost looking after their own greedy gain. I cannot recommend this sort of company who behaves in such a manner!
0
Replies (0)dM
darenz M
1 reviews | Active since Jan 2020
18 Oct 2022, 05:27
This day by day vitamin offers you with each nutrient
The benefits of taking this complement are sizeable and encompass improved electricity tiers, decreased irritation throughout the body, stepped forward digestion, boosted immunity, and relief from ache or aches all through the body because of arthritis or joint ache - simply to name a few! We've finished plenty of research, collaborated with doctors, and read through many vitamins-based totally journals to create the most entire complement in the marketplace. https://southcoastmums.com.au/fluxactive-complete-reviews
Helpful (0)
|Replies (0)dM
darenz M
1 reviews | Active since Jan 2020
18 Oct 2022, 05:27
This day by day vitamin offers you with each nutrient
The benefits of taking this complement are sizeable and encompass improved electricity tiers, decreased irritation throughout the body, stepped forward digestion, boosted immunity, and relief from ache or aches all through the body because of arthritis or joint ache - simply to name a few! We've finished plenty of research, collaborated with doctors, and read through many vitamins-based totally journals to create the most entire complement in the marketplace. https://southcoastmums.com.au/fluxactive-complete-reviews
0
Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
20 Oct 2020, 14:02
Disgusting Customer Service
<div>Request a formal quote before you engage! Quoted figures do not match their invoicing amounts. Query it and you're intimidated, threatened with legal action and debt collectors. Stay away from Complete Care Group. Disgusting customer service from ******</div>
Helpful (0)
|Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
20 Oct 2020, 14:02
Disgusting Customer Service
<div>Request a formal quote before you engage! Quoted figures do not match their invoicing amounts. Query it and you're intimidated, threatened with legal action and debt collectors. Stay away from Complete Care Group. Disgusting customer service from ******</div>
0
Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
20 Oct 2020, 06:30
Shocking Customer Service
Absolutely shocking customer service - poor business administration. We raised valid concerns & disputed their invoicing. They became rude, intimidating and verbally threatening. However, we paid the telephonically quoted amount and sent POP, and they still handed us over to debt collectors. Do not deal with Rhona or Karen. The Complete Care Group's business administration is incompetent. Beware. They are misleading.
Helpful (0)
|Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
20 Oct 2020, 06:30
Shocking Customer Service
Absolutely shocking customer service - poor business administration. We raised valid concerns & disputed their invoicing. They became rude, intimidating and verbally threatening. However, we paid the telephonically quoted amount and sent POP, and they still handed us over to debt collectors. Do not deal with Rhona or Karen. The Complete Care Group's business administration is incompetent. Beware. They are misleading.
0
Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
19 Oct 2020, 14:31
Shocking // Complete Care Group
Absolutely shocking customer service - poor poor poor business administration. As soon as you raise valid concerns around their invoicing tactics they become rude, verbally threatening and hand you over to debt collectors - even though you've paid! Rhona Solomon's business practices are crooked and her ethnics are completely questionable. I will never recommend their business.
Helpful (0)
|Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
19 Oct 2020, 14:31
Shocking // Complete Care Group
Absolutely shocking customer service - poor poor poor business administration. As soon as you raise valid concerns around their invoicing tactics they become rude, verbally threatening and hand you over to debt collectors - even though you've paid! Rhona Solomon's business practices are crooked and her ethnics are completely questionable. I will never recommend their business.
0
Replies (0)