Complete-ly Unprofessional

I brought a laptop in for a quote which I didn't get it repaired and came to pick it up 2 weeks later. They knew I was coming but I had to wait while they put it back together. Maybe that is why they left the display settings on some obscure outputs - when I tried to turn it on all I saw was a white screen and had to plug it into a TV to see what was going on. Also they installed which is a big mistake as this browser secretly records and uploads conversations and other dats so I had to wipe the hdd clean and re-install windows.