Review ofComputer Mania (Pty) Ltd
Computer Mania (Pty) Ltd
2.8|63 reviews
Responds in 176 hours 11 min
DS
Dodge S
1 reviews | Active since Member
26 Feb 2026, 22:47
Poor Customer Service
I bought my son's Chromebook in January 2025 at Mall of Africa branch and the machine has had numerous problems with charging port. To date, I have booked it four times and the manager does not want to take responsibility regarding the warranty. It is evident that the machine has serious manufacturer faulty. The last time booked it for repairs, it took 4 - 5 weeks causing extensive inconvenience. I wont recommend anyone to buy any item from the shop
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Replies (53)Computer Mania (Pty) Ltd's replyOfficial
27 Feb 2026, 16:50Good Afternoon Dodge, thank you for reaching out to the Computer Mania team to address your complaint. We have confirmed with our Mall of Africa branch that your unit has been booked in for repair assessment and that you have been offered a loan unit for your son in the interim. a Member from our Customer Services department will follow-up on the status and contact your on Monday. Regards, The Computer Mania Team
Best regards,
Computer Mania (Pty) Ltd's reply27 Feb 2026, 16:50
Official
Good Afternoon Dodge, thank you for reaching out to the Computer Mania team to address your complaint. We have confirmed with our Mall of Africa branch that your unit has been booked in for repair assessment and that you have been offered a loan unit for your son in the interim. a Member from our Customer Services department will follow-up on the status and contact your on Monday. Regards, The Computer Mania Team
Best regards,